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Culture of Safety in Healthcare Survey

Approved by Leapfrog’s Culture of Safety Expert Panel, WTW’s Culture of Safety Survey delivers actionable insights to drive the highest quality healthcare.

A strong culture of safety helps healthcare employees feel supported, engaged and resilient to positively impact patient care quality, standards and experiences. A culture of safety doesn’t happen by chance. It requires open dialogue with all individuals related to patient care, meaningful insights to prioritize key actions and an employee experience that drives continuous improvement.

A fresh approach to patient safety

We understand the intense demands placed on healthcare employees and that each healthcare organization faces its own unique challenges. At just seven items, the WTW Culture of Safety Survey efficiently targets critical insights while giving you the opportunity to include your own specific questions to focus on what matters most to a culture of patient safety in your organization.

WTW is not only a survey vendor; we are your trusted advisors. Our team of employee experience experts work with you every step of the way ensuring you easily pinpoint issues to address and translate key insights into meaningful actions that foster a culture of continuous patient safety improvement.

WTW Culture of Safety Survey

The WTW Culture of Safety Survey evaluates the leadership mindset and local behaviors that cultivate a positive patient safety culture in healthcare organizations.

With the combination of the WTW Culture of Safety Survey and expert advice, healthcare organizations can gain actionable insights into areas for improvement and strategies to enhance patient safety outcomes, ultimately fostering a culture of safety that prioritizes patient well-being.

The survey focuses on two critical dimensions of safety culture:

Organizational mindset

The underlying values, principles and beliefs around patient safety that are established by senior leadership and set the tone for the organization.

Local behaviors & enablers

The shared conduct and activities that translate the organization’s values around patient safety into daily practices and the programs and policies that ensure patient safety is maintained.

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Used as a standalone survey or incorporated as an index in a broader employee experience assessment, the WTW Culture of Safety Survey measures what is important within your healthcare organization, enabling you to identify and prioritize the best actions to drive meaningful improvements in safety culture. The survey's results can also be used to inform safety initiatives, educate staff and engage patients and families in safety efforts.

Email us to create greater impact on your culture of safety, today.

Footnote

  1. For more information about The Leapfrog Group and submitting the WTW Culture of Safety Survey for Leapfrog certification, you can visit their website at Leapfrog Group | Hospital Safety & Quality Ratings Return to article
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