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Financial Institutions

Financial institutions continue to operate in a dynamic environment. Our dedicated experts provide data-driven, insight-led solutions in the areas of people, risk and capital that make financial institutions more resilient and maximize performance.

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From an ever-shifting regulatory landscape to the digitalization of the workplace, financial institutions (FIs) face complex challenges and risks. We help our financial services clients find opportunities to grow by improving risk management, cultivating talent and exploring new ways of working.

Unique opportunities and risks facing financial institutions

Financial institutions’ guidance, services and solutions are in high demand. They have plenty of opportunities to help their clients through a volatile economic environment. And they have new tools like artificial intelligence (AI) to manage client relationships. Many have already taken proactive measures to shore up their business and talent strategies and are better suited to operate in the current environment.

However, financial institutions face several important risks, including:

  • Economic: High interest rates, slowing global economic growth and a retreat from globalization
  • Geopolitical: Conflict, unrest, piracy and war disrupting business
  • Technology: New and disruptive technology including AI, quantum computing, blockchain and digital wallets
  • Cyber: Financial institutions are a prime target for cyber criminals
  • Regulatory changes: The regulatory environment is increasingly complex and changes regularly
  • U.S. politics: Heightened partisan politics creates uncertainty
  • ESG/reputational risk: Environmental, social and governance (ESG) principles have become highly politicized, resulting in anti-ESG backlash against corporations and investment philosophies

Financial institutions we serve

Our financial institutions business includes brokers, consultants, analysts, former risk managers, actuaries, claims experts, forensic accountants and lawyers. Together, they support financial institutions around the world, tailoring solutions to client needs by pooling industry, geographic and analytical experience for financial institutions. We serve the following financial services sectors:

  • Banking
  • Asset management
  • Insurance companies
  • Fintech and InsurTech

Having the right risk mitigation partner is key. We have decades of experience managing complex, interconnected risks for financial institutions like yours.

Risk transfer services and solutions for financial institutions

We provide services and solutions that help financial institutions manage and transfer risk, including:

  • Executive risks
  • Errors and omissions liability
  • Surety
  • International network
  • Cyber liability
  • Workers' compensation
  • Environmental liability
  • Collateral review/negotiations
  • Property and casualty
  • Product liability
  • Loss control
  • Captives
  • Alternative risk transfer solutions
  • Intellectual property risk management
  • Credit, political risk and terrorism
  • Affinity programs
  • Business interruption and contingent business interruption
  • Trade credit
  • Merger and acquisition consultancy reps and warranty
  • Directors & officers
  • Product recall

Human capital services and solutions for financial institutions

In today’s rapidly changing financial landscape, attracting, retaining and engaging talent are essential. Your employees are the key to success in what is a fiercely competitive market for financial institutions. We can help you develop human resources (HR) programs to attract and retain the critical talent needed to succeed. Our offerings include:

  • Benefits administration and outsourcing
  • Contingent workforce management
  • Work transformation
  • Inclusion and diversity
  • Retirement, including 401(k)
  • Talent
  • Compensation strategy and design
  • Executive compensation
  • Health and benefits
  • Mergers and acquisitions
  • Total rewards
  • Employee wellbeing

Gaining competitive advantage in financial services

Amid financial uncertainty, we can help you identify how to manage risk, cultivate talent and explore new work models that'll set your financial institution apart from the competition.


Willis Towers Watson hopes you found the general information provided in this publication informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, Willis Towers Watson offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).

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