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Survey Report

Healthcare cost pressures drive employers to consider disruptive changes

Highlights from the 2025 Best Practices in Healthcare Survey

October 10, 2025

Healthcare costs are at a decade-high, driving employers to consider disruptive changes. Access our survey findings to learn how to reshape employee benefits for affordability and quality care.
Employee Experience|Health and Benefits|Employee Wellbeing
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Healthcare cost increases have reached their highest point in over a decade. 73% of companies are experiencing more cost pressure today than at any time in the past 10 years. This mounting pressure is driving employers to consider disruptive changes to manage their healthcare costs effectively. While cost-shifting actions are common, companies remain optimistic about implementing broad cost-saving actions.

Key insights

  • 95% of organizations prioritize company medical costs, followed closely by pharmacy costs and ensuring affordability for employees.
  • There's growing momentum for alternative plan designs, with 41% of employers currently adopting these models and 87% planning to do so by 2027.
  • Companies are actively optimizing their pharmacy benefits managers. Specifically, 58% have recently audited their pharmacy benefits to focus on claims, rebates, contract compliance and formulary management.
  • Coverage for weight loss medications is rising, but employers are implementing guardrails to control costs effectively.
  • Employers feel positive about AI's potential impact on healthcare benefits. 80% believe AI will fundamentally change how healthcare benefits are managed in the next three years.

Explore these findings to discover how your organization can proactively reshape its benefits landscape to achieve both affordability and quality care. To access the full report, please complete the form on the right (or below on mobile devices).

ABOUT THE SURVEY
2025 Best Practices in Healthcare Survey
Includes data from
417 employers
Representing 5 million employees under employer-sponsored insurance

The survey fielded between June and July 2025. The companies included in the survey represented all major industries, and the workforces were geographically dispersed across the U.S., with many employers (74%) located in 10 or more states.

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Health and Benefits, North America
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