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Press Release

WTW’s Expert named 2026 Lighthouse Tech Award Winner

HR AI assistant recognized for delivering practical, measurable impact

March 9, 2026

Employee Experience
Artificial Intelligence

NEW YORK, March 9, 2026 – WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced that Expert, its HR AI assistant, has been named a 2026 Lighthouse Tech Award Winner. Formerly known as the HR Tech Awards, the Lighthouse Awards recognize HR technology solutions that deliver measurable impact across the hiring, development, performance and retention of the workforce.

Expert was recognized in the Best Advance in Practical AI category following a rigorous evaluation by an independent panel of HR practitioners, consultants and educators. Judges cited Expert’s proven ability to drive efficiency and real-world value, including reported 40% to 60% time savings on repetitive tasks and increased capacity for small and midmarket HR teams to focus on strategic priorities.

Launched last year, Expert streamlines the work of HR, compensation and benefits teams, improving efficiency and performance. Expert is already helping HR teams work faster and more confidently across critical use cases, including:

  • Job architecture, with 31% faster work, including job leveling, classification and role descriptions
  • Compliance research, with one-in-three users accessing trusted legal and regulatory guidance instantly
  • Communication, with 21% improvement in content quality, enabling faster creation of policies, procedures and HR communications

Winning shows that when AI is grounded in trusted data and real-world application, it can fundamentally improve how organizations support their people.”

Julie Gebauer | President, Health, Wealth & Career

“We built Expert with one clear goal: to help HR professionals work smarter, faster and with greater confidence,” said Julie Gebauer, President, Health, Wealth & Career. “Winning the Lighthouse Tech Award shows that when AI is grounded in trusted data and real-world application, it can fundamentally improve how organizations support their people.”

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.

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