Violet is an AI suite designed to enhance benefits experiences by providing personalized, predictive support and operational efficiencies.
Personalized participant engagement: Violet guides participants through their benefits journey with tailored nudges, educational content, and decision support that compares choices to preferences.
Enhanced service center support: Violet predicts why a participant is calling to deliver personalized information, escalate urgent calls, and assist customer service representatives by streamlining routine tasks for better participant focus.
Data analytics and operational efficiency: Violet provides employers with insights into enrollment decisions and digital experience sentiment, while supporting software development, quality assurance, and automated configuration to drive operational excellence.
Curious to see Violet in action? Watch the video to discover how our AI suite is transforming benefits experiences. To learn more or explore how Violet can support your organization, contact us today—we'd love to connect and answer your questions.
Our Artificial Intelligence suite driving exceptional benefits experiences and outcomes.
