Developing a communication strategy
Over the past few articles, we’ve discussed the decisions that plan sponsors must make when implementing the Roth catch-up contribution mandate to identify high-income participants subject to the mandate,[1] ensure that such high-income participants make catch-up contribution elections on a Roth basis,[2] and correct any administrative failures that occur.[3]
Once these decisions have been made, plan sponsors will need to develop a communication strategy. Since the rules go into effect on January 1, 2026, sponsors should begin communicating as soon as possible (if they have not started already) and consider using a phased and multi-channel approach tailored to their particular workforce. For example:
There is no one “right” approach, but the communication strategy should be designed to ensure that participants have a clear understanding of the changes and a sufficient opportunity to act.
If you need help developing a communication strategy, your WTW team and our Roth catch-up contribution experts are available to help.