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Beating the heat in senior living

By Rhonda DeMeno | June 30, 2025

As global temperatures rise, the threat of severe heat increases, making it essential for senior living operators to proactively safeguard the well-being of their residents.
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Senior living operators play a crucial role in protecting residents from the dangers of extreme heat and its associated health risks. As global temperatures continue to rise, the risk of intense heat becomes increasingly prominent, making it crucial for operators to protect residents' well-being actively.

Clinical team members and staff must remain vigilant in identifying heat-related illnesses, such as heat stroke and dehydration, particularly in individuals aged 65 and older. Older adults are more susceptible to heat-related health issues due to chronic conditions and medications that can impair the body's ability to regulate temperature effectively.

To ensure resident safety during extreme heat, senior living operators should consider the following strategies:

  1. Prioritize staying in air-conditioned areas
  2. Avoid relying solely on fans for cooling
  3. Set up accessible hydration stations and promote frequent water intake
  4. Encourage residents to drink fluids regularly, even if they don’t feel thirsty
  5. Advise those with fluid restrictions to consult their doctors during heat waves
  6. Recommend wearing light-colored, loose clothing
  7. Suggest cool showers and baths for relief
  8. Discourage strenuous physical activities in extreme heat
  9. Implement a daily check-in process for residents
  10. Ensure that emergency power backup plans and community generators are operational and functioning correctly
  11. Promote the use of sunscreen, hats and seeking shade during outdoor activities
  12. Limit outdoor time and activities, taking frequent breaks to cool off indoors
  13. Display prominent signage throughout the community to raise awareness about staying cool in the heat

Educating staff about the effects of extreme heat is crucial for maintaining a safe and caring environment. It’s important to inform both residents and associates about the signs and symptoms of heat-related illnesses, which include:

  • Heat syncope or sudden dizziness
  • Heat cramps
  • Heat edema, swelling of legs and ankles
  • Symptoms of heat exhaustion, such as thirst, dizziness, weakness, nausea and a rapid pulse
  • Heat stroke symptoms, including fainting, rapid pulse, nausea, vomiting, headaches and a high body temperature (over 104 degrees)

Family members and friends also play a vital role in preventing heat-related illnesses. They should be aware of medications residents are taking and their effects on body temperature. Regular communication with residents helps ensure their comfort and well-being. Using remote temperature monitoring technologies can also be beneficial.

For residents with dementia, who may not be aware of their surroundings or be able to communicate discomfort, special precautions are necessary:

  • Ensure environmental safety by avoiding the use of portable electrical fans and extension cords in living spaces.
  • Install alarms on doors and windows to prevent wandering.
  • Maintain a locked gate around pool areas and check them regularly.
  • Implement a room access policy for locked doors to ensure that caregivers and emergency responders have access.
  • Keep a list of medications that increase the risk of overheating and discuss potential side effects with your physician.

Developing a comprehensive care plan for individuals with dementia is crucial. This plan should include strategies to maintain calm, provide structured activities and ensure safety.

Understanding the risks associated with extreme heat is essential for senior living operators, as well as for family and friends. Communication of proactive measures will protect residents during the summer months. Recognizing and responding promptly to heat-related illnesses and emergencies are key components of ensuring the health and safety of all residents.

Disclaimer

WTW hopes you found the general information provided here informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, WTW offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).

Author


Senior Vice President Risk Services - Senior Living, WTW

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