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Insurance Marketplace Realities 2024

Searching for stability

November 10, 2023

Watching developments in the property and casualty (P&C) insurance lines over the last couple of years has been like watching a landslide, where a slight change in an unstable environment can cause the higher ground to shift, starting a chain reaction of compounding issues that destabilize the ground below.

For first-party risks, increasing prices on materials and supply chain disruptions had a compounding effect on insurance claims costs.

In 2022, inflation was the catalyst. For first-party risks, increasing prices on materials and supply chain disruptions had a compounding effect on insurance claims costs. On the casualty side, social inflation continued to lead to disproportionately high claims.

Property reinsurers cut capacity

As reinsurers lost their footing, particularly after Hurricane Ian, they made wholesale cuts in property reinsurance capacity, resulting in both substantial price increases and larger retentions for many retail insurers. Retail insurers began overhauling their property insurance portfolios, reducing capacity and driving a hard property market for consumers that, in many ways, surpassed hard conditions experienced in 2020.

For property insurance, these hard conditions have prevailed throughout 2023. With the combination of inflation, Maui wildfires and convective storms, the industry will close 2023 with more than $100 billion of insured property losses, despite what may end up being a mercifully calm Atlantic hurricane season. A possible silver lining could be that the restructuring of reinsurance treaty retentions throughout the year will leave the capital base poised to generate meaningful returns. If that occurs, additional capital could come into the property insurance marketplace and help mitigate the hard property market in 2024.

This is not, however, to suggest the return of solid footing.

Casualty treaty reinsurers telegraph concerns

Heading into 2024, casualty treaty reinsurers are telegraphing concerns around social inflation and rate adequacy in the liability lines. If investment and reinsurance capacity falls out of the liability lines, the current “moderate” rate environment could be pushed into harder conditions.

From an economic standpoint, news headlines drive a sense of uncertainty amid war in Ukraine, conflict in the Middle East and a slowing Chinese economy. Yet the P&C industry remain well capitalized with $1,018.6 billion in policyholder surplus and increasing yields as of June 14, 2023 according to AM Best. While the markets aren’t yet willing to adopt the cash flow underwriting concepts of the early 1990s, the improved investment yield undoubtedly will continue to help carriers’ bottom lines.

Despite the shifting terrain, in the near term, we don’t expect material or sudden changes in the market – for better or worse.

Despite the shifting terrain, in the near term, we don’t expect material or sudden changes in the market – for better or worse. The property market will try to lean into the hard market for as long as possible (which could be increasingly difficult if new money comes into the market on January 1). With a constricting capital base and current insurers remediating their liability portfolios, the casualty market might attempt to drive rate increases.

The bright spot: Financial lines

On a brighter note, the financial lines, including cyber, appear to be on steady ground in a soft market. It would likely take a couple of considerable claims or a troubled financial market for the financial lines to begin to slip significantly toward a hard market.

Thank you for your interest in this edition of Insurance Marketplace Realities and we look forward to working with you in navigating a dynamic market.

Here are some highlights from our 2024 predictions:

  • Casualty

    • Rate prediction:
      • General liability: +1 to +4%
      • Automobile liability: +4% to +7%
      • Workers compensation: -3% to -1%
      • Excess workers compensation: -2% to +5%
      • Umbrella liability: +4% to +8% (+10% to +15% for heavy auto/large fleet risks)
      • Excess liability: +2% to +7% (10%+ for heavy auto/large fleet risks)
    • Primary and excess liability structures have evolved significantly since 2015 because of nuclear and mega verdicts. As insurer balance sheets were impacted by severity in losses and subsequent premium needs, both clients and insurers needed to change limits and structures to absorb the impact.
  • Property

    • Rate prediction:
      • Non-CAT exposed: Flat to +10%
      • CAT exposed: +10% to +25%
    • Insurers remain fully focused on valuations to demonstrate to their reinsurers that their portfolio data is robust, accurate and represents inflation adjusted replacement cost valuation when deploying capacity.
  • Cyber

    • Rate prediction:
      • -5% to +5%
      • While market stabilization has continued in 2023, organizations should continue to focus on improved cyber security hygiene to offset a potential market shift due to ever-expanding cyber threats.
  • D&O

    • Rate prediction:
      • Public company – Primary: -10% to flat
      • Excess/Side A DIC (public company): -15% to -10%
      • Excess/Side A DIC (private company): -10% to flat
    • Availability of abundant capacity continues to drive competitive market dynamics, but where insureds had experienced material premium relief in previous renewal cycles, the extent of decreases may begin to taper off.
  • Terrorism and political violence

    • Rate prediction:
      • Terrorism and sabotage: +5% to +20%
      • Political violence: +15% to 40%
    • Rates continue to be impacted by major events in Chile, Hong Kong, South Africa and Ukraine. However, Q1 to Q3 2023 loss ratios have been much lower compared with more recent years.
    • Insurers continuing to pay some of the largest losses in the market’s history due to the crisis in Ukraine affecting the political violence market and other correlating war and political classes, but some loss settlements are coming in lower than initial reserves.
    • Multiple geopolitical and socioeconomic concerns on the risk radar for insurers: Ongoing Russia-Ukraine Conflict, Taiwan Cross-Strait relations, potential global or regional recessions in 2023, global energy crisis, and increasing social inequality gap.
    • Some insurers mandating newer cyber exclusions with new “data” exclusionary language in addition to more traditionally “cyber-attack” focused language.
  • Surety

    • Rate prediction: Flat to +10%
    • The global construction industry continues to face downward pressure as high inflation and tightening monetary policies limit investment growth. We expect a protracted economic decline in China will have strong global implications. Global construction output is expected to expand 2.6% (2.1% excluding China) in 2024.
    • Commercial surety pricing remains flat except for bank deposit bonds, which are experiencing upward pressure of 10%+. Availability of the bonds remains limited with most sureties focusing on the largest of the banks. Many surety companies have exited the product line.
    • Digitization remains a major trend in the industry with greater regulatory impact as governments and insurance companies attempt to minimize cost, improve operational efficiencies, minimize fraud and ensure inclusive access.

    For more insight on how you can prepare for a challenging marketplace, contact your local WTW representative.

Disclaimer

Willis Towers Watson hopes you found the general information provided in this publication informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, Willis Towers Watson offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).

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Contact

Jon Drummond

Head of Broking, North America