Although at times considered the purview of risk management and financial leadership, it is essential for the clinical risk management team as a whole to have awareness of what it takes to insure an organization. These webinars (many providing CEUs) serve as an insightful and supportive resource for risk management professionals, offering practical guidance and strategies to strengthen organizational resilience.
Who should attend: This program is appropriate for all members of the healthcare and senior living risk management team, managers and other professional members of the organization who are involved in partnering with risk management and working to improved patient safety.
Please find session details below. Links to access our past recordings will be added as they become available.
- Medical Gaslighting: The Silent Threat to Patient Safety
- Implementing Effective Chaperone Programs in Healthcare Settings
- The Quiet Revolution: How One Hospital Took on Workplace Violence
- Presenting risk with confidence: A leader's guide to underwriting preparation
- Paws, policy and patient safety: Managing animals in healthcare—Risk, compliance and best practices
- Demystifying insurance: What every healthcare risk and operational leader needs to know
Session 1: Medical Gaslighting: The Silent Threat to Patient Safety
January 29, 2026
Each year, the Emergency Care Research Institute (ECRI) identifies the most pressing threats to patient safety. In 2025, the dismissal of patients, family and caregivers, commonly referred to as medical gaslighting, topped the list. Explore the clinical, emotional and systemic impacts of medical gaslighting, a behavior that invalidates genuine patient symptoms and contributes to misdiagnosis, delayed treatment and healthcare inequities.
Session 2: Implementing Effective Chaperone Programs in Healthcare Settings
February 5, 2026
Chaperone programs play a vital role in protecting patients and providers during sensitive care. Learn more about key policies, training elements, documentation standards and strategies that support dignity, safety and consistent compliance.
Session 3: The Quiet Revolution: How One Hospital Took on Workplace Violence
May 28, 2026
Workplace violence remains a growing challenge in healthcare. Join this case‑study webinar to learn how one hospital built a proactive, multidisciplinary prevention program—covering policy, training, incident response and culture—to reduce risk, protect staff and strengthen organizational resilience.
Session 4: Presenting risk with confidence: A leader's guide to underwriting preparation
July 29, 2026
You've built a strong safety and risk program, but are you communicating it in a way underwriters can quickly understand and act on? This session helps healthcare leaders translate patient safety, operational and risk management data into a compelling risk narrative that supports underwriting discussions, strengthens credibility, and can positively influence coverage and partnership outcomes.
Session 5: Paws, policy and patient safety: Managing animals in healthcare—Risk, compliance and best practices
August 20, 2026
As animals become an increasingly common presence in healthcare settings, organizations must balance patient access, safety, compliance and risk management. This webinar provides practical guidance on navigating service animals, therapy animals and emotional support animals, helping healthcare teams respond consistently, confidently and compliantly while reducing risk and supporting positive patient experiences.
Session 6: Demystifying insurance: What every healthcare risk and operational leader needs to know
September 24, 2026
Demystify healthcare insurance with practical insights into coverage structures, claims processes and risk financing strategies. Learn how insurance decisions can strengthen organizational resilience, risk management and patient safety outcomes.
Disclaimer
WTW hopes you found the general information provided here informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, WTW offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).
Contact
Healthcare Risk Management Foundations Series
Explore our library of past webinar recordings from 2023–2025.