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Managing retail and distribution construction risk

August 19, 2026

The retail and distribution sector is undergoing rapid transformation as organizations invest in new store formats, automated distribution centres, fulfilment networks and technology-enabled facilities. These capital investments are helping companies meet evolving consumer expectations, improve operational efficiency and strengthen supply chain resilience.

As projects become larger and more complex, they also introduce new construction and operational risks. Advanced distribution facilities now incorporate robotics, AI-driven systems and smart building technologies, while ongoing renovations and store expansions must often be delivered without disrupting customer experience or business operations.

As projects become larger and more complex, they also introduce new construction and operational risks.

Retailers are investing more heavily than ever in their physical and digital infrastructure. These multi-year capital programs require careful management of cost pressures, schedule uncertainty, contractor performance, supply chain challenges and emerging cyber risks associated with connected facilities and automation technologies.

At Willis Construction, we believe that identifying and mitigating these risks early is critical to successful project delivery. Whether you're developing a new distribution center, expanding a retail footprint or managing a nationwide renovation program, understanding potential exposures can help improve project certainty, protect capital investments and enhance operational resilience.

Download our guide to discover actionable insights into emerging retail and distribution construction risks, including supply chain volatility, technology integration, operational continuity and contractor performance. You'll also learn how Willis Construction's tailored insurance and risk management solutions can help support project objectives, strengthen risk transfer strategies and improve outcomes across your capital program.

The guide explores practical approaches to managing risk throughout the project lifecycle, enabling retail and distribution organizations to build smarter, operate more efficiently and deliver long-term value.

Disclaimer

WTW hopes you found the general information provided here informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, WTW offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).

Contacts

Jon Oppenheim

Head of North America Construction

Joe Russo

North America, Project Risk Leader

Keith Lazarchik, Project Development Leader

Keith Lazarchik

Project Development Leader

Guide

Managing retail and distribution construction risk

Emerging retail and distribution construction risk trends. Please download the guide for the full findings today.