2025 salary budgets increases are expected to be 3.5% or more across all regions. Demand for individuals with specialized IT skills, including machine learning, cybersecurity and data analysis, remains strong across the financial services industry.
Trends in employee pay
Financial services firms are looking holistically at total rewards programs to support multiple objectives, including encouraging employees to develop new skills, supporting the employee value proposition and promoting retention of high-performing employees.
Planned salary budget increases
2025 salary budget increases are expected to be the highest in Latin America (5.5%), followed by Central & Eastern Europe (4.8%) and Asia Pacific (4.7%). U.S. salary budget increases are projected to be more moderate in 2025 than in 2024 as inflationary pressures and labor market pressures have eased. Median 2025 salary budgets are projected to be up 3.7% at the median compared to the actual median increase of 4% in 2024.
| Region | Planned increase |
|---|---|
| North America | 3.6% |
| Asia Pacific | 4.7% |
| Central & Eastern Europe | 4.8% |
| Latin America | 5.5% |
| Middle East & Africa | 3.9% |
| Western Europe | 3.5% |
Industry disciplines and functions seeing the fastest and slowest compensation growth
Changing labor market and economic conditions as well as socio-economic trends have increased the pressure on organizations to update their pay programs, according to the results of our 2024 Pay Effectiveness & Design Survey’s global results.
The latest data from WTW’s 2024 Global Compensation Survey uncovers trends in compensation growth across various disciplines within the financial services industry in key markets across Asia, Europe, Latin America and North America. This analysis highlights where the most significant and modest salary increases are occurring, providing valuable insights for both industry professionals and employers. The roles with the fastest-growing compensation vary significantly by region.
Changes to base salary structure design
Most respondents to WTW’s global Pay Effectiveness & Design Survey indicated that they have already made changes or are planning or considering making changes to their base salary structure design. Commonly cited changes include introducing more structures, changing fundamental design principles and changing the internal focus.
Compensation communication
Multiple factors are encouraging increased levels of pay program communication within organizations.
Factors affecting increased levels of pay program communication
| Pay program communication drivers | Percent |
|---|---|
| Increasing regulatory requirements | 64% |
| Company values and culture | 51% |
| Environmental, social and governance / diversity, equity and inclusion agenda | 51% |
| Employee expectations | 46% |
| HR’s confidence in pay programs | 42% |
| Leadership’s confidence in pay programs | 38% |
International and global organizations generally approach the way they communicate pay program information on an organization-wide basis, with local variation where required.
Trends in attraction and retention
Employee attraction and retention is one of six core objectives for pay programs in organizations around the world, especially as employees are most likely to say pay is a driver of attraction and retention, according to WTW’s 2024 Global Benefits Attitudes Survey.
Drivers of attraction and retention
| Driver | Percent | |
|---|---|---|
| Attraction | Pay (including bonus) | 56% |
| Job security | 34% | |
| Flexible work arrangements (e.g., working remotely, flexible work hours) | 32% | |
| Retention | Pay (including bonus) | 43% |
| Job security | 39% | |
| Working environment (e.g., location, facilities) | 32% |
Average voluntary attrition rate, by region
Voluntary attrition is highest in Asia Pacific, while voluntary turnover is lowest for Western Europe. Many organizations still report issues with sourcing talent, including reporting a shortage of available labor supply.
| Region | Voluntary attrition rate |
|---|---|
| North America | 9.0% |
| Asia Pacific | 10.7% |
| Central & Eastern Europe | 8.7% |
| Latin America | 10.2% |
| Middle East & Africa | 10.5% |
| Western Europe | 7.8% |
41% of organizations report labor shortages in multiple talent segments.
In-demand jobs and skills
Software engineer, application developer, data Scientist and relationship banker are the most in-demand jobs in Europe and international markets. The most in-demand skills include sales management, financial reporting and compliance management.
| Region | In-demand jobs | In-demand skills |
|---|---|---|
| North America | 1. Customer service representative 2. Relationship banker 3. Bank teller |
1. Compliance management 2. Sales management 3. Financial reporting |
| International | 1. Software engineer 2. Application developer 3. Relationship banker | 1. Sales management 2. Compliance management 3. Financial reporting |
| Europe | 1. Software engineer 2. Customer service representative 3. Data scientist |
1. Financial reporting 2. Compliance management 3. Documentation & records management |
Highest and lowest headcount expectations, by industry and region
| Region | Largest planned increases | Lowest planned increases |
|---|---|---|
| Asia Pacific | Biopharma & life sciences | Retail |
| Central & Eastern Europe | Biopharma & life sciences | Construction |
| Latin America | Retail | Transportation |
| Middle East & Africa | Construction | Transportation |
| North America | Real estate | Manufacturing (non-durables) |
| Western Europe | Real estate | Retail |
Organizations are sharing pay information with job candidates
Two-thirds of organizations around the world are already or are planning / considering communicating pay rate or pay range information to job candidates, according to our 2024 Pay Transparency Survey’s global results.
77%of organizations are more likely to communicate the
hiring rate / range for the job to external job candidates.
56%of organizations apply a consistent approach for all job levels and types to external job candidates.
Firms with operations in locations with increased legislation tend to apply a consistent approach across the entire enterprise when sharing pay rates and ranges with prospective employees.
Locations sharing pay rates and ranges with prospective employees:
- 86% of U.S. employers
- 63% of UK employers
- 60% of EU employers
- 58% of Canadian employers
Trends expected to shape 2025 rewards
Compensation, HR practices and policies surveys
Getting compensation right is hard. We make it easy.
Related insights
Have a seamless participation experience
Explore upcoming events in multiple languages and time zones
