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Evolving BI threats and how business services organisations can tackle them

January 31, 2023

Headline takeaways from WTW’s forum on effectively dealing with evolving business interruption (BI) challenges.
Risk Management Consulting
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Transformations around property and technology dependency, ways of working, and wider global dynamics such as inflation, supply chain problems and climate change have all created new priorities for mitigating and financing risk.

WTW Business Services Practice brought together experts to provide practical insight on navigating a constantly changing risk landscape for business services organisations. Key insights from this webinar include:

  • What BI claims loss adjusters are seeing from the business services sector
  • Why the sector needs to consider the less immediate BI impacts, including challenges retaining talent and securing new business
  • Which indemnity periods are business services organisations choosing and why they are not always setting these appropriately
  • Practical examples to illustrate effective BI planning and cover
  • The importance of pre-agreed settlement methodologies for BI policies
  • Why organisations may need to challenge their assumptions on BI and cyber cover
  • Why and how organisations should consider BI on a wider basis
  • Methods to mitigate business interruption beyond traditional risk transfer options
  • How to be confident about financial exposure calculations and guidance on quantifying the appropriate financial metrics
  • Action points to help optimise BI cover spend.

The webinar was hosted by WTW Business Services Practice leaders Philippa Cartmell and David Smith, with the following speakers:

  • Damian Glynn, Director, Head of Financial Risks, Sedgwick International U.K. who provided a loss adjuster’s perspective
  • Tony Kriesel, Claims Specialist, IQUW (Lloyd’s), who examined cyber and business interruption and why organisations need to check their policy wordings
  • Andrew Ducat Group Treasury, Insurance and Data Manager, TPICAP and Richard Buckingham, Business Continuity Manager, Herbert Smith Freehills who considered their organisations’ approaches to business interruption threats
  • Fredrick Gentile, MBE, Director of Risk Engagement, WTW who provided his industry insight on tackling BI challenges.
Evolving BI threats and how to tackle them: Expert webinar insight

To discuss tackling ever-changing BI challenges facing your business services organisation, get in touch.

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David Smith
Executive Director - Services Practice

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