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We unlock the business value of employee wellbeing, boosting the effectiveness of total rewards, increasing employee engagement, and improving performance and productivity.

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Employees' physical, emotional, social and financial health directly affects their productivity and engagement making employee wellbeing a business imperative. We help organizations build a resilient workforce connecting wellbeing to work and rewards, health and safety, diversity, equity and inclusion (DEI), climate, and other environmental, social and governance (ESG) imperatives. We help you to ensure your employees are physically thriving, emotionally balanced, financially secure and socially connected and support you to establish the best strategy and solutions to suit both employee and employer needs.

What is employee wellbeing?

Employee wellbeing is more than programs or one-time initiatives. In the workplace, wellbeing is a shared mindset with aligned behaviors, enabled through leaders and managers. Employee wellbeing becomes part of the culture when it is:

  • Embedded in the employee experience
  • Reflects organizational values

A successful approach to employee wellbeing makes connections to your:

  • Total rewards
  • Careers
  • Employee benefits
  • Work and safety practices

What are the 4 key dimensions of wellbeing?

A holistic approach to wellbeing incorporates four dimensions:

  1. Physical wellbeing: To thrive physically employees should be able to understand and manage their health, take appropriate preventive measures to improve it and effectively deal with chronic conditions. Ultimately, employees should be able to navigate and recover from acute illness or unexpected injury and successfully return to optimal functionality at home and at work.
  2. Emotional wellbeing: For employees to be emotionally balanced, they must be self-aware and able to develop positive mental health skills – including resilience, stress management and the ability to cope with emotional triggers. Emotional wellbeing also encompasses employees’ capacity to deal with life crises and address substance use and addiction issues as well as other mental health disorders.
  3. Financial wellbeing: Achieving the state of being financially secure requires the ability to manage budgetary commitments, meet financial goals, protect against risks, and save for contingencies and future needs such as college, home ownership or retirement. Financial resilience skills are a key aspect of financial wellbeing, enabling employees to cope with financial shocks.
  4. Social wellbeing: Social wellbeing is about being connected to your work, your family and community and your purpose. Understanding how to support and collaborate with others, accepting and fostering diversity, and being inclusive are key elements of social wellbeing. Social wellbeing includes cultivating your sense of belonging and your personal value.

Each dimension, although unique, is inextricably linked with the others. A holistic approach to fostering employee wellbeing extends beyond employees to include families, organizations and communities. As a result, the ideal approach to wellbeing keeps the employee at the center and is truly integrated with all aspects of organizational culture.

What is the business value of employee wellbeing?

The pandemic, along with other disruptors – geopolitical tension, social unrest, climate change and economic uncertainty – have accelerated the need for employers to actively support employee wellbeing.

Our research reveals that organizations with higher levels of wellbeing achieve:

  • Better business outcomes
  • Higher levels of employee engagement
  • Improved revenue
  • Greater customer satisfaction
  • Fewer safety incidents

Employees who are physically thriving, financially secure, emotionally balanced and socially connected are more engaged and productive.

Employers remain committed to employee wellbeing programs and are evolving their approach to embed wellbeing in the culture of their organizations, connecting it to organizational purpose and sustainability efforts.

How do you unlock the business value of employee wellbeing?

Addressing wellbeing requires a comprehensive strategy and a robust governance process, enabling execution through the right tools and programs for leaders, managers and employees.

We start by understanding your current approach and future vision for wellbeing, setting clear objectives and developing a strategy to achieve your vision and the right roadmap to get you there.

We work with clients to:


We will help you understand your current state and set your vision of employee wellbeing by seeking insights from key stakeholders, including leaders, managers and employees.


We can help you develop and design an employee wellbeing strategy that is “fit for purpose” for your organization through analysis of gaps, priorities and opportunities.


We can help you create differentiated strategies and tactics to better engage and equip employees to bring their best selves to work.


We will help you measure the success of your employee wellbeing approach by developing a broad set of wellbeing metrics that are connected to your business performance and incorporated in your ESG reporting.

We work with clients around all aspects of wellbeing, including:

Strategy design and implementation

From facilitating workshops to allow HR teams time and space to really think about wellbeing means to them as an organisation, to supporting with bringing a vision and strategy to life, we can support you through every stage of your wellbeing journey as an organisation:

  • Development of frameworks and roadmaps to support your vision
  • Inventory mapping of existing services and benefits to identify challenges or focal points
  • Employer and employee wellbeing diagnostics
  • Specific condition management pathways to maximise the value of existing benefit spend and to ensure optimal outcomes for employees
  • Fast access to health and wellbeing vendor information via the WTW profiling tool, for assessment and selection of suitable health and wellbeing vendors to meet an organisation’s needs.
  • Employee listening and feedback

Inclusive health

Diversity, Equity, and Inclusion remain a priority for organisations across the world. Organisations are realising that social determinants of health and benefit equity and accessibility have a considerable impact on both organisational health risks and individual health outcomes.

Our DE&I experts can help you understand your current health and wellbeing programmes in the context of your organisational demographic and ensure you are focused on the areas which will have the biggest impact for your business. From reviewing policies and existing benefits/programmes, to developing an inclusive health strategy and reviewing specialist vendors, our teams can support you to create a leading-edge inclusive health programme.

We cover every aspect of inclusive health, including menopause, fertility, pregnancy and loss, neurodiversity, gender-specific health conditions and gender transition support.

Employee wellbeing communications

Employees expect their HR experiences to keep pace with their experiences as a consumer – mobile, social and on-demand. Delivering wellbeing experiences that are personalised to individual need is becoming a necessity rather than a nicety, with machine learning and AI accelerating organisational ability to deliver wellbeing for an audience of one.

Embark, our employee experience platform, helps you communicate effectively with your workforce across all the touch points and moments that matter. Embark easily addresses focused, HR topics with a scalable, employee experience platform that grows with your organisation. Find out more about Embark.

Health data analytics and wellbeing reporting

From health data dashboards to deep dive analysis of specific condition pathways, we can help you ensure you have the right insights to support and drive your strategy and inform your decision making. Our dedicated data analytics team can help your organisation really get under the skin of your employee health and wellbeing, identifying condition hot spots, areas of potential high spend and key demographics.

Contact us if you’d like to learn how to design and deliver a successful approach to employee wellbeing at your company.

HR guides

Making an Impact – Health and Wellbeing Guide

A guide focused on effective health and wellbeing strategies for HR leaders.

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