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Article | Managing Risk

What could the new Protect Duty mean for the leisure and hospitality sectors?

Protecting lives, limiting damage, restoring control

November 23, 2021

Our October 2021 terrorism webinar series examined the proposed Protect Duty and set out measures impacted organisations can take to identify, evaluate and manage the relevant risks.
Risk Management Consulting

Incidents such as the 2017 Manchester Arena bombing and London Bridge attack demonstrate the vulnerability of publicly accessible locations to strikes from assailants acting alone or in groups.

The new Protect Duty, also known as Martyn’s law, is set to establish legal requirements designed to improve protective security and preparedness at publicly accessible locations. This follows campaigning by Figen Murray who sought stronger anti-terror security measures after her son Martyn Hett died with 21 others in the Manchester Arena bombing.

The duty will apply to a wide range of spaces, from pubs, clubs, music venues, festivals, shops and restaurants, to churches, government offices and transport hubs.

Although still in the consultation phase, it’s expected to become law in the near future. So what will it mean for your business? What kind of changes will you need to make? How much will it cost? And how can you prepare your organisation to meet the new legal requirements?

To support leisure and hospitality businesses in their preparedness, Willis Towers Watson gathered experts from police counterterrorism, law, risk and crisis management to provide tailored insight on the potential changes these organisations need to make, and the costs involved. The webinar series provided practical tips, information and advice to help businesses and institutions adapt and continue to thrive after the Protect Duty comes into place.

  1. 01

    Identifying and disrupting terror threats

    November 23, 2021

    Protect and Prevent officers from the City of London Police provide insights on how leisure and hospitality organisations can disrupt terrorists and shield their businesses from changing terror threats.

  2. 02

    How could the Protect Duty impact your business?

    November 23, 2021

    Experts in risk, regulation and civil law assessed the implications for businesses and what they can do to defend potential claims in light of the new Protect Duty.

  3. 03

    Protect Duty: Is my organisation ready?

    November 23, 2021

    Experts from Willis Towers Watson’s Leisure and Hospitality and Special Contingency Risks (SCR) practices, discussed the implications of the new Protect Duty in terms of organisational culture and physical security.


Leisure and Hospitality Practice Leader – London WTW

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