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Absence Management and Consulting

We’re trusted by some of the UK’s largest employers to help cut the cost of employee illness by measuring, managing and minimising levels of sickness absence.

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Dealing with absence management can prove a major financial drain for employers. From paying for replacement employees, additional overtime, missed deadlines, reduced customer satisfaction, high administrative costs tracking and handling absences to increased training needs for replacement cover, these costs can be difficult to quantify – but can have a significant impact on the bottom line.

By helping you to identify the problem areas, we can get your staff back to full health – and the workplace – faster, as well as reducing levels of absence in the first place. We are fully flexible too, meaning you can have a one-off service or we can run your entire employee absence management programme. Our expert team of in-house nurses and Occupational Health practitioners support your workforce when they need it the most.

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Occupational health and case management

As well as addressing occupational health issues that may be impacting employee productivity and managing workplace injuries, employers also have to comply with exacting health and safety regulations.

Whether its supporting employees currently in the workplace or absent, our experienced team – which includes in-house registered nurses, occupational health advisors, physiotherapists and OH consultant physicians – are here to support you throughout the entire employee absence journey, however complex.

Claims and absence administration

For many organisations, especially those with disparate HR or absence processes across multiple locations, administering policy claims can quickly create a major drain on resources.

Outsourcing the day-to-day administration of group income protection claims and absence management – from point of notification right through to conclusion – can save HR teams significant time and hassle.

Healthcare Concierge

Healthcare Concierge is a claims management and employee health advice service where fully-qualified nurses support employees and their dependants through their entire treatment journey – from authorising claims to offering clinical advice on any healthcare matter.

We ensure that the treatment our members receive is delivered in the most cost-effective and appropriate way, and help many of our larger corporate clients to save on their private medical and income protection costs.

Advocate claims administration and support

For both SMEs and larger, more complex organisations, especially those with disparate HR or absence processes across multiple locations, claims and absence administration can be time-consuming and confusing. The Advocate team of claims advisers handhold your employees through every step of the claims process, helping you save hours of time and effort. Your employees benefit from the same contact and personal, attentive service standards. You gain from the most efficient and relevant use of your employee benefits, giving you a better return on your benefits spend.

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