The eMPF will transform your MPF experience via digital tools. Are you ready to go on board to the eMPF platform as an employer?
WTW’s retirement team is committed to guiding employers through the evolving landscape of Hong Kong’s pension schemes, particularly with the rollout of the new eMPF platform. A recent video presentation highlights the key changes and implications of this transformation, emphasizing how WTW can assist organizations during this pivotal shift.
The eMPF system is designed to modernize and streamline MPF administration. Its core objectives include:
- Enhancing user experience with 24/7 digital access
- Automating administrative processes to reduce paperwork and manual tasks
- Creating opportunities for fee reduction
- Laying the groundwork for future reforms
While investment management, asset custody, and marketing functions of MPF providers remain unchanged, the administrative aspects are undergoing significant improvements to ensure faster and more efficient operations.
Since its phased launch in June 2024, eMPF has begun onboarding providers from across the market. As of May 2025, 86% of the MPF market is still pending migration, with full integration expected by the end of the year. This marks one of the most ambitious and complex projects in the history of the MPF system.
Employers may have questions about the impact on their workforce and how best to support employees through the transition. WTW encourages organizations to reach out for tailored guidance and support. For more information, employers are invited to contact Elaine Hwang or a member of the WTW retirement team.
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