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Pensions Governance

Good governance is the foundation of a well-run pension scheme and leads to better outcomes for members, trustees, and sponsors. WTW has been working in partnership with pension scheme trustees and sponsors for over 40 years, providing expert governance consulting and operational support.

Our governance specialists work with defined benefit and defined contribution schemes to ensure schemes have a robust governance framework which is proportionate to their needs and complies with the Pension Regulator’s General Code. With a focus on continuous improvement, we provide forward-looking advice to help clients take the next steps in developing their governance framework.

Our advice, supported by the use of our tools focuses on:

  • Consideration of the overall governance strategy to ensure that it meets the needs of the scheme
  • Identification and management of actions to improve trustee board skills and effectiveness (including demographic and behavioural diversity) using our assessments and surveys, including the Saville Wave Work RolesTM model and our suite of Trustee Knowledge and Understanding materials
  • Implementation and oversight of a fully compliant suite of processes and policies (an ‘Effective System of Governance’ or ESOG). Our Code Assessment and the ESOG Homespace tool can be used to help Trustees develop these.
  • Proactive and focused management of risks (including cyber security risk and the importance of risk mindset) with the support of tools such as the cyber governance health check, risk register and dashboard and horizon scanning process
  • Efficient integration of the outcomes of the above into the Own Risk Assessment (ORA)

Industry trends tell us that sponsors are reducing their in-house pension support, losing the expertise and resource at a time when it is most needed. Our outsourcing solutions can fill this gap, ensuring your scheme continues to be well run and compliant in an efficient, professional, and expert manner adapting the support required depending on your needs, from trustee secretariat to full outsourced pensions support.

To find out more about how we can help your pension scheme and for further information about our software tools, please see our brochure below.

Contacts

Jenny Gibbons, Head of Pensions Governance Consulting

Jenny Gibbons

Head of Pensions Governance Consulting

Jenny leads WTW’s pensions governance consulting team, advising schemes on governance, board effectiveness and risk management. She is an actuary and account director, with over 20 years’ experience in pensions’ consultancy, and is a member of WTW’s UK Retirement Client Leadership Group.

Sean Gilfeather

Senior Director, Governance and Pensions Solutions

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Survey report

The Good Governance Webcast 2025

Survey report

Trustee Governance Survey 2024