Capabilities
Financial institutions we serve
Our financial institutions business includes brokers, consultants, analysts, former risk managers, actuaries, claims experts, forensic accountants and lawyers. Together, they support financial institutions globally by combining industry, geographic and analytical expertise to tailor solutions to your needs.
From shifting regulations to workplace digitalization, financial institutions (FIs) face complex challenges and risks. We help financial services clients strengthen risk management, develop talent and explore new ways of work.
From an ever-shifting regulatory landscape to the digitalization of the workplace, financial institutions (FIs) face complex challenges and risks. We help our financial services clients find opportunities to grow by improving risk management, cultivating talent and exploring new ways of working.
Unique opportunities and risks facing financial institutions
Financial institutions’ guidance, services and solutions are in high demand. They have plenty of opportunities to help their clients through a volatile economic environment. And they have new tools like artificial intelligence (AI) to manage client relationships. Many have already taken proactive measures to shore up their business and talent strategies and are better suited to operate in the current environment.
However, financial institutions face several important risks, including:
- Economic: High interest rates, slowing global economic growth and a retreat from globalization
- Geopolitical: Conflict, unrest, piracy and war disrupting business
- Technology: New and disruptive technology including AI, quantum computing, blockchain and digital wallets
- Cyber: Financial institutions are a prime target for cyber criminals
- Regulatory changes: The regulatory environment is increasingly complex and changes regularly
- U.S. politics: Heightened partisan politics creates uncertainty
- ESG/reputational risk: Environmental, social and governance (ESG) principles have become highly politicized, resulting in anti-ESG backlash against corporations and investment philosophies
Financial institutions we serve
Our financial institutions business includes brokers, consultants, analysts, former risk managers, actuaries, claims experts, forensic accountants and lawyers. Together, they support financial institutions around the world, tailoring solutions to client needs by pooling industry, geographic and analytical experience for financial institutions. We serve the following financial services sectors:
Having the right risk mitigation partner is key. We have decades of experience managing complex, interconnected risks for financial institutions like yours.
Risk transfer services and solutions for financial institutions
We provide services and solutions that help financial institutions manage and transfer risk, including:
- Executive risks
- Errors and omissions liability
- Surety
- International network
- Cyber liability
- Workers' compensation
- Environmental liability
- Collateral review/negotiations
- Property and casualty
- Product liability
- Loss control
- Captives
- Alternative risk transfer solutions
- Intellectual property risk management
- Credit, political risk and terrorism
- Affinity programs
- Business interruption and contingent business interruption
- Trade credit
- Merger and acquisition consultancy reps and warranty
- Directors & officers
- Product recall
Human capital services and solutions for financial institutions
In today’s rapidly changing financial landscape, attracting, retaining and engaging talent are essential. Your employees are the key to success in what is a fiercely competitive market for financial institutions. We can help you develop human resources (HR) programs to attract and retain the critical talent needed to succeed. Our offerings include:
- Benefits administration and outsourcing
- Contingent workforce management
- Work transformation
- Inclusion and diversity
- Retirement, including 401(k)
- Talent
- Compensation strategy and design
- Executive compensation
- Health and benefits
- Mergers and acquisitions
- Total rewards
- Employee wellbeing
Gaining competitive advantage in financial services
Amid financial uncertainty, we can help you identify how to manage risk, cultivate talent and explore new work models that'll set your financial institution apart from the competition.
Downloads
| Title | File Type | File Size |
|---|---|---|
| WTW Financial InstitutionsPDF | .2MB | |
| WTW Crisis Management for Financial Institutions and Professional ServicesPDF | .9MB |
We work with
136 of 148
of the Fortune 1000 financial institutions
212
of the Forbes’ list of the World’s Best Banks
31
of the Barron’s list of the Top Mutual Fund Families
We serve the following financial services sectors:
The right risk and people partner is critical. We bring decades of experience managing interconnected risks and human capital solutions for financial institutions like yours.
Risk transfer and insurance solutions for financial institutions
Our financial institutions risk and insurance specialists offer a broad range of innovative solutions. Our holistic approach combines deep industry experience with analytics and insight to help you identify and address risk.
We can help financial institutions like banks and capital markets, investment management and fintech mitigate their insurable risks. We understand traditional, emerging and regulatory risks and provide a broad range of solutions to address them.
3,000+
3000+ financial institutions globally rely on WTW for risk and insurance
Using our industry-leading analytics, our financial institutions insurance specialists provide clear insight into your risk profile to reduce liability and strengthen resiliency and sustainability.
We provide services and solutions that help financial institutions manage and transfer risk, including:
- Affinity programs
- Alternative risk transfer solutions
- Business interruption and contingent business interruption
- Captives
- Collateral review/negotiations
- Credit, political risk and terrorism
- Cyber liability
- Directors and officers
- Environmental liability
- Errors and omissions liability
- Executive risks
- Intellectual property risk management
- International network
- Loss control
- Merger and acquisition consultancy, reps and warranty
- Product liability
- Product recall
- Property and casualty
- Surety
- Trade credit
- Workers compensation
Human capital services and solutions for financial institutions
In today’s financial industry landscape, attracting, retaining and engaging talent is essential. Your employees are critical to success in a fiercely competitive market. We can help you develop human resources (HR) programs to attract and retain the critical talent needed to succeed.
Financial services firms face a highly competitive and dynamic marketplace. Technology disruptions, regulation and intense competition for scarce talent heighten the urgency to hire and retain experienced talent with the relationships, expertise and agility to overcome complex challenges.
2,417
2,417 services clients globally rely on WTW’s people solutions
In challenging times, attracting, hiring and developing experienced financial services talent is critical to your success. Our consultants bring a deep market understanding of corporate banking, investment banking and asset management to help you find, recruit, engage and retain the critical talent to thrive in rapidly changing environments.
We review your human resources and employee benefits to strengthen your talent and help you develop a culture that attracts tech-minded staff who can lead your financial institution into sustainability.
Our dedicated benefits team can provide solutions that help you hire people who can innovate and inspire. Services and programs we offer include:
- Optimized total rewards: Attracting and retaining dedicated, qualified talent is critical to success in financial services. We provide the data, insights and strategies you need to compete effectively for scarce financial talent, improve employee resilience and keep your best people. Our services include:
- Compensation strategy and design
- Executive compensation reviews
- Healthcare and wellbeing consulting
- Retirement and financial resilience benefit strategy
- Total rewards optimization surveys and analytics
Enhanced employee experience: Though pay and benefits are crucial, high-performing financial institutions recognize that a differentiated employee experience is equally important. We partner with you to design a high-performance employee experience that supports engagement, career progression, flexibility and resilience and ongoing industry disruption.
Our services include:
- Employee engagement surveys and software to help organizations understand evolving employee needs and sentiment
- Employee communication strategy and implementation
- Pay equity and transparency analysis and design
- An employee experience platform – Embark – that provides timely information at critical moments
- Efficient benefits operations: Operational efficiency is critical to a financial institution’s ability to compete in a challenging climate. We can help you leverage resources and improve outcomes with services such as:
- Benefits administration and outsourcing solutions for healthcare, retirement and other benefits
- Benefits harmonization
- LifeSight pooled employer 401(k) plan
- Merger and acquisition support and solutions
- Financial services workforce management: As consolidation, digitization, automation, AI and advanced analytics transform how work gets done, we provide a holistic view of all the skills your organization has today and will need tomorrow. Together, we’ll design a workforce strategy that improves performance, supports quality service and strengthens financial resilience. Our services include:
- Career analysis and design, job architecture and job leveling
- Talent intelligence reports and labor market insights
- Workforce Analytics Dashboard and workforce management strategy and solutions
- Work transformation and a skills-first approach to work architecture
Gaining competitive advantage in financial services
Amid financial uncertainty, we help you manage risk, cultivate talent and explore new work models that'll set your financial institution apart from the competition.
Effective use of capital
Mounting cost pressures and industry consolidation are forcing healthcare organizations to adopt new capital management practices. We can help with investment advisory services and M&A solutions for any healthcare organization.
Services include:
- Endowment and foundation investment strategy
- Funds and strategies
- Mergers and acquisitions
- Outsourced chief investment officer (OCIO)
- Retirement
Disclaimer
WTW hopes you found the general information provided here informative and helpful. The information contained herein is not intended to constitute legal or other professional advice and should not be relied upon in lieu of consultation with your own legal advisors. In the event you would like more information regarding your insurance coverage, please do not hesitate to reach out to us. In North America, WTW offers insurance products through licensed entities, including Willis Towers Watson Northeast, Inc. (in the United States) and Willis Canada Inc. (in Canada).
Financial Institutions contacts
Learn more about what Brad is thinking about for 2026.
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Compensation Strategy and Design
Effective compensation design, which directs all aspects of your rewards programs, is based on a solid, well-informed philosophy.
Credit and Political Risk
We help you navigate uncertainty and protect your trade, investments and growth through specialist credit and political risk solutions.
Executive Compensation and Board Advisory
WTW provides strategic, research-driven executive compensation and board advisory consulting to help boards and management balance talent and governance risks while driving business performance.
Financial, Professional and Executive Risks
We specialize in mitigating financial, professional and executive liability risks, enabling you to safeguard your reputation and bolster your business's prosperity.
Diversity, Equity and Inclusion
Our diversity, equity and inclusion (DEI) solutions support the people and risk strategies that enable your employees to thrive and help make your organization more resilient.
Employee Experience
We create relationship breakthroughs that empower employees, spark strategic action and ignite organizational impact.
Total Rewards
Build a dynamic, data-driven total rewards strategy that aligns pay, benefits, wellbeing and careers to manage disruption, strengthen workforce resilience and deliver measurable business and employee outcomes.
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