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Industry

Technology, Media and Telecommunications

As risk management and HR advisers to the technology, media and telecommunications industry, we recognize how innovation and risk interact.

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Technology, media and telecommunications (TMT) organizations are at the forefront of innovation, creating applications such as artificial intelligence (AI), new communications networks and solutions to tackle climate change.  With innovation, however, comes unique – and higher stakes – TMT risk management and people issues.

To meet these needs, we’re skilled in the complex technology marketplace and understand the specific TMT industry risk exposures associated with, for example, off- or on-shoring of manufacturing, outsourcing, supply chains, intellectual property, sustainability and cyber risk. We stay up-to-date on the intensifying scrutiny of the sector through legislation and regulations around the world. And we’re experienced in helping devise the human capital and compensation strategies that help position TMT organizations in a competitive and fast-moving market for top talent.

About the WTW TMT industry vertical division in North America

If you’re wondering what industry excellence means for our technology, media and telecommunications clients, watch this animation to find out more about our TMT industry vertical division.

Global innovation and experience

Our TMT practice, comprising analysts, risk modelers, consultants and brokers, supports clients around the world, tailoring solutions to your needs by pooling the necessary industry, geographic and analytical experience for businesses in the TMT sector.

Technology insurance and risk management

  • Hardware and electronics
  • Software
  • Semiconductors
  • Technology services
  • Internet service providers and data management
  • Specialty products and services:
    • Emerging technologies (e.g. AI, robotics)
    • Government contracting
    • New sector technologies (e.g. GigTech, Fintech, AeroTech, AutoTech, and HealthTech)

Media insurance and risk management

  • Broadcasting
  • Advertising and marketing
  • Publishing and social media
  • E-commerce

Telecommunications insurance and risk management

  • Communications service providers (wired and wireless)
  • Telecom equipment and hardware

Our risk transfer services for TMT risk managers

We don’t only provide insurance and mitigation solutions for the unique exposures TMT companies face. We also support you to have adequate protection against traditional risks such as property, liability, business interruption and crime. We help you address management liabilities and issues associated with employee benefits.

Our experts provide actuarial services and analytics, loss control services, claims advocacy and management, insurance and risk management program design and marketing, and seamless international services. Our offerings include:

  • Executive risks
  • Errors and omissions liability
  • Surety
  • International network
  • Cyber liability
  • Workers' compensation
  • Alternative risk transfer solutions
  • Intellectual property risk management
  • Satellite/signal interruption
  • Credit, political risk and terrorism
  • Pooling
  • Affinity programs
  • Business interruption and contingent business interruption
  • Environmental liability
  • Collateral review/negotiations
  • Property and casualty
  • Product liability
  • Loss control
  • Captives
  • Trade credit
  • Merger and acquisition consultancy reps and warranty
  • Directors & officers
  • Product recall

Managing people risks

The world of technology, media and telecom moves quickly — a product can go from concept to consumer in as little as three months. Your talent is key to your success in what is typically a fiercely competitive market. We can help you develop human resources (HR) programs to attract and retain the critical talent you need to succeed. We can partner with you to tailor HR programs to your unique requirements. Our offerings include:

  • Benefits administration and outsourcing
  • Contingent workforce management
  • Future of work
  • Inclusion and diversity
  • Retirement, including 401(k)
  • Talent
  • Compensation strategy and design
  • Executive compensation
  • Health and benefits
  • Mergers and acquisitions
  • Total rewards
  • Wellbeing

Our goal is simple. To use our experience in the technology, media and telecommunications sector to help you address your people and risk needs, so you can meet goals and seize new opportunities.

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