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Professional indemnity (PI) and the proliferation of regulatory investigations

Professional indemnity essentials for law firms

July 14, 2025

Jack Lowndes discusses how Willis, A WTW business has been helping law firms handle investigation from the Solicitors Regulatory Authority (SRA) and Financial Conduct Authority (FCA).
Financial, Executive and Professional Risks (FINEX)
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PI and the proliferation of regulatory investigations

PI insurance for law firms: Jack Lowndes, Associate Director, PI Legal Services—FINEX GB

Transcript for this episode

JACK LOWNDES: It's a question more firms are asking, and for good reason. Investigations by the SRA or FCA are becoming more common, often triggered by things like client money handling, data breaches, or even procedural conduct breaches. Each investigation should be handled on its own merits, as these can be nuanced in their own nature. Depending on the scope of the investigation, the policy may respond when formal action begins, or may limit what is covered, especially around early legal costs and internal inquiries.

That's where we come in. At Willis, we help firms like yours review policy wordings to identify any gaps, ensure regulatory risks are properly covered, and support you with a dedicated claims advocacy team if a claim follows. Regulation is evolving fast. We're here to make sure your protection keeps pace.

Professional indemnity insurance for law firms contacts


Head of Legal Services - PI FINEX

Director, Legal Services

Associate Director - PI FINEX Legal Services

Associate Director - PI FINEX Legal Services

Senior Associate - PI FINEX Legal Services

Associate Director, Claims Advocate, FINEX Global

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