The UK legal profession is operating under constant pressure. From economic crime legislation to ESG reporting, cyber threats and AI governance, the regulatory landscape has grown more complex and more demanding. For many firms, compliance now consumes significant time, headspace, and resources.
Compliance fatigue—the mental and operational burden of ongoing regulatory adaptation—is a growing concern, particularly for risk leaders juggling client demands, staffing challenges and governance obligations.
At Willis, we’re working with law firms to address fatigue without compromising compliance:
Shared ownership: Embedding compliance responsibilities across functions, not just centralised teams.
Policy efficiency: Streamlining internal risk procedures to focus on clarity, not just volume.
Insurer engagement: Insurers increasingly view culture, training and compliance effectiveness as differentiators in placement strategy. We help our clients demonstrate this effectively.
Wording reviews: Ensuring policy language actually supports the firm’s regulatory exposure—not just the narrow definition of “professional services”.
Claims preparedness: Establishing response plans if regulatory scrutiny escalates into a formal investigation or claim.
Your compliance strategy is your risk strategy: Achieving this sustainably, without burning out key people, is a balancing act. That’s where we can help.
Risk and compliance leaders are often expected to be superhuman, tracking every change, managing every file, answering every audit. Our role at Willis is to fully support our clients to navigate their way through the challenging risk and compliance landscape.
“Risk and compliance leaders are often expected to be superhuman, tracking every change, managing every file, answering every audit.”
Dr. Joanne Cracknell | Director, PI Legal Services, FINEX GB
