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Leisure and hospitality: Your roadmap to future growth

By Teresa Long | December 29, 2022

Paths to long-term success for the leisure and hospitality sector, from managing the metaverse to tackling talent shortages, uncovered in WTW research.
Risk Management Consulting

What trends and strategic issues are likely to impact the leisure and hospitality (L&H) sector in the next ten years and beyond? What are the practical steps L&H businesses can take today to keep pace with change and respond to the risks and opportunities?

We sought answers to these and other questions in WTW’s Leisure and Hospitality Futures Report.

Partnering with researchers from Mack Institute’s Collaborative Innovation Program (CIP) at the Wharton School, University of Pennsylvania and forward thinking inc, we provide clarity on emerging exposures and openings.

The resulting report illuminates the evolving risk landscape and offers actionable insight across a range of L&H sub-sectors:

  • Hotels and accommodation
  • Health, fitness and wellbeing
  • Entertainment venues and visitor attractions
  • Pubs, bars and nightclubs, cafes and restaurants
  • Gaming and gambling
  • Media and entertainment.

Identifying new risks is the first step to addressing and maximising them, which is why Leisure and Hospitality Futures Report delves into relatively unexplored areas, such as cyber harassment in the metaverse and the evolving impact of AI.

For expert help navigating the future of leisure and hospitality, get in touch.

Title File Type File Size
Leisure and Hospitality Futures Report PDF 9.2 MB

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