The UK finds itself grappling with a formidable economic challenge: high inflation.
Research by the Financial Conduct Authority found that around half of UK adults (28.4m people) felt more stressed or anxious in January 2023 due to the rise in the cost of living, with close to one in three people saying they had lost sleep because of money worries. This is also backed up by the Office for National Statistics, which states almost half of UK adults are spending less on non-essentials because of cost-of-living rises.
It’s all down to inflation - the persistent rise in the general price level of goods and services over time. Although there are signs that the rate of increase may have peaked, inflation still remains persistently high.
So what does this mean for defined benefit (DB) pension scheme members and how can you help support your members in these challenging times? You can’t personally reduce the rate of inflation. However, as explained below, you are in a privileged position as a trustee to be able to make a real tangible difference to the lives of your members.
The problem for your members (it’s not a storm in a teacup)
According to the Office for National Statistics, in May 2022 a pint of milk cost 42p. A year later (in May 2023) that same pint of milk costs 70p. That’s an increase of 67%.
Add to this a 14% increase, over the same time period, to the cost of tea bags (don’t get us started on the sugar!) and your average cup of tea is looking quite pricey.
This is (currently) an upward trend across the whole ‘basket of goods’ used to measure inflation. And whilst the Bank of England had hoped that inflation could fall to 5% by the end of 2023, that’s still 3% higher than their target.
Although deferred members typically have full inflation protection before retirement, persistent high inflation is steadily reducing the “purchasing power” of most pensioners’ retirement income. Annual pension increases provide some protection against the impact of rising costs. But when inflation is high this protection is limited – as pension scheme increases are typically capped at 2.5% or 5% a year.
Therefore, trying to consider future cost increases when retiring now is going to be something pension scheme members need to understand and consider.
What can trustees do to support their DB members?
It’s good to talk
The first, and easiest thing to do is communicate to members about high inflation and what it means for their pensions. This could be as simple as a letter and factsheet to help them consider and understand the inflation protection they have. If schemes want to take a further step, online content like animated videos is a very effective way of getting across complicated topics. Ultimately, making it ‘real’ for members with examples, like our earlier cup of tea scenario, makes it easier to understand and the more we can visualise this, the better.
Many members over age 55 aren’t aware of the existing support and retirement options available to them. For example, do your members know they can retire early and start to receive their retirement income (and tax-free lump sum)? Would late retirement, to benefit from longer employment, or taking phased retirement better suit some of your members’ needs and circumstances? Issuing targeted, personalised pre-retirement “warm up” communications is a great way to provide timely and relevant information to better support your members.
Increasing member choice
Members may want to retire but simply can’t afford to do so. However, there are benefit options that can be introduced to allow members to reshape their income without needing to transfer their benefits away from a DB scheme, allowing them to consider retiring as planned.
For example, those wanting to retire before State Pension age (66, rising to 67 between 2026-2028), a Bridging Pension Option allows members to have more income upfront until their State Pension kicks in, maintaining some of that ‘purchasing power’ they need.

