From administration to diagnosis: AI’s impact on healthcare experience

Artificial intelligence (AI) will profoundly change the patient experience of healthcare. Many of the changes will be “under the hood” and not immediately visible to the public. As with most technological disruptions, many commentators will overestimate the change that will happen very soon but underestimate the level of change that will be evident in a decade.

Each patient’s healthcare experience isn't likely to be totally transformed by AI this year or next. But from our current vantage point, the healthcare experience of 2035 would likely be unrecognizable.