Our Leadership - Canada
Jump to our leaders:
- Michael Millns | Retirement Co-Leader, Canada
- Ross Cristiano | Health and Benefits Leader, Canada
- Erin Magilton | Risk & Broking Leader, Canada
- Nicolas Beaudoin | P&C Practice Leader, Canada
- France Dufresne | Talent and Communication Leader, Canada
- Chad Hiley | Rewards Leader, Canada
- Luiz Farias | Investment Leader, Canada
Meet our Leadership
Laura Samaroo has been with WTW for over thirty years, with leadership roles in both management and consulting. As the Canada region leader, Laura focuses on strengthening client relationships, providing strategic guidance to support business development, and promoting WTW’s leading capabilities. Laura is passionate about providing exceptional client service, assembling diverse perspectives, and creating high-performance teams and culture.
Laura holds a BSc in Statistics and is a Fellow of the Society of Actuaries and the Canadian Institute of Actuaries.
Market Leader, Montréal
Jean-Robert has over 25 years of consulting experience managing some of the largest and most complex clients in Montreal. Jean-Robert has a proven track record of success as an entrepreneur and business leader helping organizations achieve their goals through innovative solutions, particularly in the field of non-traditional employee benefit funding vehicles, such as employee benefit captives.
Jean-Robert graduated from the Université de Montréal, obtaining a Bachelor’s Degree in actuarial sciences. He also holds the designations of Fellow of the Society of Actuaries and Fellow of the Canadian Institute of Actuaries.
Market Leader, Toronto and Canadian Client Management Leader
Martine brings more than 30 years of consulting experience to her dual roles as Toronto Market Leader and Canadian Client Management Leader. Martine works closely with account teams on developing solutions that meet business needs, while maintaining overall responsibility for client satisfaction and service delivery. Through thought leadership initiatives, Martine connects evolving trends and business issues to generate new solutions that drive organizational performance. Martine’s current areas of focus include climate resiliency, ESG and sustainability, new ways of working and the future of work and leveraging analytics for better risk management.
A frequent speaker at industry events, Martine received a degree in Actuarial Science from Université Laval and is a Fellow of both the Society of Actuaries and the Canadian Institute of Actuaries.
Retirement Co-Leader, Canada
Demetri brings more than 25 years of experience working with a broad spectrum of organizations across multiple industries. He provides strategic advice in all areas of retirement plan management and has led numerous large and complex change management and financial risk management projects. Demetri has a B.Sc. in actuarial science and economics from the University of Toronto. He is a fellow for the Society of Actuaries and a fellow of the Canadian Institute of Actuaries.
Retirement Co-Leader, Canada
Michael is a senior consulting actuary with 25 years of experience assisting clients in the management of the people and financial risks associated with their retirement arrangements. He has led many complex and challenging consulting assignments, including a significant number of plan design projects, plan mergers and splits, corporate mergers, acquisitions and divestitures, and partial and full plan windups.
Michael has a BA in mathematics from the University of Oxford and is a Fellow of the Canadian Institute of Actuaries and the Institute of Actuaries in England.
Health and Benefits Leader, Canada
Ross has more than 20 years of experience working with some of the largest and most complex employers in Canada. His areas of expertise cover a broad range of topics including benefits design, implementation and financial management. In this role, Ross leads a team of multi-disciplinary professionals across Canada. Ross earned a Bachelor's degree in Actuarial Science from Concordia University. He is a Fellow of the Canadian Institute of Actuaries and the Society of Actuaries.
Risk & Broking Leader, Canada
Erin leads the Risk & Broking team in Canada. She brings over 25 years of extensive broking experience, with expertise in Financial Risk, Professional Liability, Risk Management, and Property & Casualty Insurance. Erin is a well-respected insurance leader in Canada, and frequent speaker at industry events. Erin is a graduate of the University of Toronto.
P&C Practice Leader, Canada
Nicolas is the leader of the Canadian P&C practice, where he provides advice to stock and mutual insurers, reinsurers, branches of foreign reinsurers, reciprocals and captives. He has more than 20 years of experience in the actuarial valuation of liabilities, commercial and personal lines pricing, work of the Appointed Actuary, reinsurance pricing and negotiations, surplus adequacy and financial/economic capital modelling. He is the Appointed Actuary for over 10 P&C insurers.
Nicolas holds a bachelor’s degree in actuarial science from Laval University. He is a Fellow of the Casualty Actuarial Society and a Fellow of the Canadian Institute of Actuaries.
Talent and Communication Leader, Canada
France has over 25 years of experience in organizational effectiveness, talent and change management, executive assessment and coaching, employee engagement, HR effectiveness and leadership development. France holds an MBA from the Université du Québec à Montréal and is a Certified Industrial Relations Counsellor.
Rewards Leader, Canada
Chad has more than 20 years of experience advising on sensitive and complex executive compensation and related governance issues. Working at both the senior executive and Board levels, he has broad experience in engaging all stakeholders, including external advisors and shareholder advisory groups. Equally, Chad’s expertise includes program design and implementation across the full spectrum of total rewards, communications and employee engagement. Chad earned a Master’s Degree in Accounting and Business from the University of Waterloo, and completed the advanced human resources executive program at the University of Michigan Stephen M. Ross School of Business.
Investment Leader, Canada
Luiz has over 12 years of experience in investment management and consulting and has held several key positions within the financial industry in both Latin America and North America. Most recently, Luiz was the leader of WTW’s investment practice in Brazil. His areas of expertise includes Asset-Liability Management (ALM), portfolio construction, investment policy statement formulation and review, investment choices design, manager selection, and performance monitoring. He holds a degree in computer engineering and a Master’s degree in Business Administration from the Pontifical Catholic University of Rio de Janeiro.