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Survey Report

Logistics Supply Chain Risk Report 2023

April 3, 2023

WTW surveyed 100 senior decision makers in leading logistics companies globally, to understand their supply chain risks and challenges, their organization’s approach to risk management and what future supply chains will look like.

Learning the lessons of distruption

Without logistics most supply chains would grind to a halt, as the world discovered during the pandemic.

As we emerge into more normal trading conditions, businesses across industry are looking to logistics providers to help them improve and optimize how they move and store goods between their supply chain nodes.

Meanwhile, logistics companies face their own supply chain challenges, including workforce issues, rising wage demands, global geopolitical and trade tensions and pressure to decarbonize transportation.

How are logistics businesses adapting?

To find out how the sector is navigating this changing landscape, we surveyed 100 risk and supply chain leaders, from freight forwarders to shipping lines, airfreight operators and trucking companies.

How do they see the supply chain landscape? How are they building resilience? What are the main challenges and risks they face? And what will the supply chains of the future look like?

Economic risks

Economic uncertainty emerged as the second leading factor underlying supply chain risks, ranked by 30% among their top concerns.

The sector is at risk from price and wage rises, volatile fuel and energy costs and falling consumer demand.

If inflation dips back to near normal levels by the end of 2023, it could ease some of these pressures.

Geopolitical risk

Geopolitical risk was among the factors thought to have the greatest impact on supply chain risks, rated by 54% as medium and 29% high impact.

Wider external factors, from geopolitics to cyber security increase the need for careful risk management.

Oliver Scarr
Head of Cargo, Asia

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Mukesh Ramani
Head of Sales, Corporate Risk & Broking, Singapore

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