This latest EXpresso Moments webinar discussed the evolution of employee listening, the importance of effective listening, how to match types of listening to purpose, and key success factors for developing or evolving a listening strategy.
Our speakers also walked through case studies of innovative ways employers in Australia are expanding their listening strategies. And our audience of HR and business leaders shared how they are currently listening to employees.
Complete the form on the right for complimentary access to the full 30-minute discussion.
Key highlights
- Employee listening strategies have evolved from traditional paper surveys to more efficient and sophisticated digital tools.
- The pandemic forced organisations to make significant changes in the way they listen to employees.
- More employers are investing in their listening strategies, recognising its importance.
- Employees expect to be provided with a positive employee experience and to have their voices heard.
- The use of technology for speed and effectiveness in listening to employees is increasing.
- Many employers are leveraging lifecycle surveys to measure the employee experience at critical touchpoints.
- There is no “one-size-fits-all” approach to employee listening. What works best depends on the goals and capabilities of your organisation.
