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Leisure and Hospitality

Delivering a memorable customer experience is the key driver for many companies in the leisure and hospitality industry. As a sector, operators are united by the fact that their product is actually an experience and it is the ability of a company to successfully manage and deliver this experience which can determine its success.

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Many characteristics of the leisure and hospitality sector can impact the customer experience such as high staff turnover, weather (good and bad), supply chain issues, poor social media feedback, lack of capital expenditure and customer injury, particularly slips and trips.

How can Willis Towers Watson help leisure and hospitality businesses?

The Willis Towers Watson Leisure, Sporting & Entertainment Practice provides insurance broking and risk management services to many organisations/companies within this important sector.

Our clients are from all parts of this sector, and include sporting organisations, hotels, leisure and other companies supporting this important part of the Irish economy.

We have an in-depth knowledge of the risk facing this sector and have developed many insurance solutions that meet the needs of organisations and companies within this sector.

We also recognise the need to control costs through the use of increased efficiencies, and can provide innovative insurance solutions using our experience and expertise.

Some of the key benefits Willis Towers Watson provide:

  • Competitive/sustainable insurance premiums
  • Ability to benchmark premiums and scope of cover against other peer groups
  • Significant buying power with all major insurers
  • Evaluation of your existing arrangements
  • Identification of key uninsured risks
  • Profiling your risk to attract alternative insurance options
  • Improved cash flow through premium financing

We have also a very strong team of risk consultants who provide advice in areas such as health and safety, business continuation, event management and environmental risk. As part of a global broking organisation, the Leisure and Hospitality practice is your connection to the wealth of expertise Willis Towers Watson has to offer.

Our industry focus combined with risk management, claims and insurance placement expertise means we are well placed to assist with both traditional and emerging business exposures.

Please do not hesitate to contact us to discuss your leisure and hospitality risk management and insurance strategy further and find out how we can help you implement the right approach for your business.


Willis Towers Watson Insurances (Ireland) Limited, trading as Willis Towers Watson is regulated by the Central Bank of Ireland. In the UK, Willis Towers Watson Insurances (Ireland) Limited is authorised by the Central Bank of Ireland and is subject to limited regulation by the Financial Conduct Authority. Details about the extent of our regulation by the Financial Conduct Authority are available from us on request.

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