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Kidnap and Ransom Insurance

Kidnap and ransom insurance broking and risk management solutions to help organizations protect their staff, family members and contractors from a range of critical security incidents.

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In a geopolitical landscape marked by instability, organizations across the globe are facing a growing number of complex and interconnected security risks — from illegal detention abroad and hostage crises to extortive crime and domestic threats. With several thousand kidnap-for-ransom incidents occurring each year and total payments in the hundreds of millions, effective risk management will be essential to protecting employees, operations and reputation.

Kidnap and ransom insurance, also known as special crime or special risks insurance, has a vital role to play in an organization’s security risk management framework.

At Willis, a WTW business, our special crime team supports clients across all sectors to manage critical security incidents, providing a comprehensive security toolbox and round‑the‑clock access to experienced crisis response professionals. Whether at home or abroad, our kidnap and ransom insurance offers innovative, cost‑effective solutions designed to safeguard what matters most — your people.

The benefits of kidnap and ransom insurance

toolbox

Enhances security risk toolbox

Strengthens an organization’s overall security preparedness and provides specialist capabilities to support the response to complex, high‑pressure situations.

care

Provides robust duty of care

Helps companies fulfill their legal and ethical duty of care by safeguarding employees and contractors operating and traveling in medium- and high‑risk regions, providing specialist support when a critical incident occurs.

management

Strengthens reputational management

Preserves stakeholder trust by ensuring a well‑defined approach to managing crisis events and demonstrating strong leadership.

effective

Supports effective stakeholder management

Facilitates rapid deployment of a dedicated crisis‑response team to manage communications with families, colleagues, local and international authorities, media and community leaders, while reimbursing the costs of essential third‑party specialists.

Why choose Willis for kidnap and ransom insurance?

  • Comprehensive protection under one roof: We go far beyond traditional kidnap and ransom insurance by helping to provide protection against a wide spectrum of security incidents. From extortion and violent intimidation to unexplained disappearances, evacuations, politically motivated detentions and aggravated home invasions, we can help safeguard you with a single, comprehensive solution.*
  • Customized risk management solutions: Regardless of your industry, your location, or the legal and regulatory backdrop, we are committed to providing the optimal solution for your needs.
  • 24/7 support: Our crisis support team, Alert:24, is here to support you in the event of an insured incident via access to one of our three operations centers. Our highly experienced consultants will work with you to help reduce incident costs, strengthen negotiation strategies and significantly increase the likelihood of a safe resolution.
  • Prioritizing your claims: We support you before, during and after a claim via our in-house, dedicated claims management team.
  • Delivers critical post-incident support: We may provide access to professional care for victims, their families and affected colleagues to help facilitate long‑term recovery and wellbeing.
  • Continuous improvement and innovation: We are constantly looking at innovative new solutions, while continuing to improve established services, giving you peace of mind.

Kidnap and ransom insurance frequently asked questions (FAQs)

Kidnap and ransom (K&R) insurance, also known as special crime insurance or special risks insurance, helps protect organizations and their people against a range of critical security incidents including kidnap‑for‑ransom, extortive crime, unlawful detention, malicious threats, disappearance and security and political evacuations. Historically purchased for exposure in high-risk territories, these policies are increasingly being implemented as a ‘security toolbox,’ and can provide 24/7, immediate crisis response from industry specialists for incidents occurring at home and overseas.

Organizations and individuals who work and travel in medium‑ and high‑risk territories have often been the primary demographic for this form of insurance. However, organizations with a focus on their duty of care toward staff and contractors, as well as a desire to strengthen their corporate governance and reinforce their crisis management readiness, should consider the benefits that a kidnap and ransom insurance solution could provide.

While travel and personal accident insurance policies may include some elements of security‑related coverage, they often aren't designed to manage a serious kidnap, extortion or detention event. The typical coverage provided may include territorial exclusions, low limits, restrictive conditions, narrow triggers and limited operative periods. In contrast, kidnap and ransom insurance provides specialist, comprehensive protection tailored specifically for critical security incidents, supported by crisis management support teams.

Willis' kidnap and ransom insurance provides coverage 24 hours a day, 365 days a year on a worldwide basis, often without territorial exclusions.* The policy limits usually apply per insured event, and clients can benefit from unlimited access to specialist crisis‑response consultants throughout any core insured incident, with certain wording extensions subject to sub‑limits.

Kidnap and ransom insurance can provide comprehensive protection against core perils such as kidnap-for-ransom, unlawful detention, extortion and hijack, while reimbursing associated insured losses, including ransom payments, legal liability, additional expenses, personal accident benefits and specialist crisis response fees. Policies are often highly modular and can be tailored to an organization’s risk profile, with optional extensions for threats such as disappearances, hostile intimidation, express kidnaps, blackmail, stalking, security evacuations, product-related extortion and more.

The cost of kidnap and ransom insurance will vary based on the risk profile of an organization, the coverage limits and levels that have been selected. Key underwriting factors include employee headcount or travel in medium/high risk territories, location of expatriate personnel and previous loss/threat history. Security measures put in place to protect staff and evidence of effective crisis management planning and travel security protocols are risk-mitigating steps which will be considered in the underwriting process.

Organizations can strengthen their preparedness and reduce the likelihood or impact of security incidents by developing robust crisis management plans, regularly reviewing travel security protocols, and engaging specialist support such as Alert:24, WTW’s security and crisis management advisory practice which provides crisis‑management consultancy and training.

*Subject to availability and individually agreed terms and conditions.

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Alert:24

WTW’s specialist security and crisis management advisory practice delivering intelligence, consulting, and training solutions that help identify, monitor, and manage security risk.

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