In a complex, fast-changing world, it’s more important than ever to get the right protection for your business and assets.
With risks constantly evolving, maintaining a clear view of your changing risk profile and managing it effectively can be increasingly challenging.
Willis’ Direct Property & Casualty team can help you navigate these challenges, providing the insight and expertise needed to make informed decisions and build greater resilience.
How can our unified global approach support your business?
Our Property & Casualty placement hubs in London, Madrid, Dubai, Bermuda, Miami, Hong Kong, Shanghai and Singapore are united in a single global team.
This connectivity gives you access to over 400 insurers and syndicates through a single point of contact, opening up a wider range of insurance capacity worldwide.
Working as one team, we deliver a seamless experience, pooling our collective expertise to match you with the right insurance cover for your risks across local and international markets.
We get the right risk to the right market by the right broker, leveraging the best expertise across Local (Retail), International (Wholesale) and Facultative.
What value can we add through our Property & Casualty placement expertise?
We specialize in placing risks that don't fit easily into the local marketplace and solving complex challenges across geographies and industries.
- Competitive insurance placements: We use our connectivity and market expertise to create competitive placements and program structures that help you overcome barriers and get the cover and terms you need.
- Data & Analytics: We’re at the cutting edge of Data & Analytics, translating bulk data into clear insights, so we can accurately represent your risks in the market and negotiate more effectively to deliver better outcomes.
- Fast follow facilities: Our global Willis digital facility, Gemini offers fast, discounted automatic follow capacity up to 16% of total program for all in-scope Property & Casualty risks, via our digital Broking Platform. We also offer a range of line- and industry-specific facilities.
How do we tailor insurance solutions to your business needs?
Our team of more than 235 brokers around the world share insights and knowledge across the global marketplace, working collaboratively with our retail broking colleagues in more than 120 countries, to tailor solutions to your unique business needs.
We apply lessons learned in one geography or industry to solve problems emerging in other areas, to help you keep pace with the fast evolving risk landscape.
This collective knowledge and experience enables us to offer more complete solutions, with enhanced levels of insight and a connected client service.
Our dedicated claims team have a strong track record in resolving large, complex or contentious claims, with efficient processes and platforms, and dedicated service teams to enable you to do business more effectively.
*Team statistics as of August 2026
Our Direct lines of business include:
- Property insurance
- Casualty insurance
- Product Recall insurance for automotives, food & beverage, consumer goods and pharmaceuticals.
- Environmental Liability insurance
- Reputational Risk insurance
Genuine collaboration
We work across teams and locations to provide you with optimal solutions and outcomes.
Targeted analytics optimising your spend
We have the ability to exploit and translate bulk data into the intelligence and insight you need to make the right decision.
Right deal
For the service we provide and the truly global market access, this enhanced offering allows us to continue working for our clients to get the best deal possible.
Case Studies
Large trucking firm US auto liability
Client business challenge
As a result of growth across many territories in the Middle East and North Africa, an international restaurant company developed a patchwork of insurance provisions, working with multiple brokers and 14 different insurers across the region. The company found it difficult to achieve good risk management control at group level or get clear visibility of all its cover. This made it harder to make strategic decisions around insurance buying and maximising value.
How we delivered
We identified the opportunity to create a global program that would not only bring a coherent, unified approach to risk management but also result in major savings in the cost of administration and premiums.
Our local team in the Middle East worked together with our global placement hub in London to find alternative capacity, while streamlining policies and aligning wordings. Our analytics specialists synthesised the company’s data, including schedules of value from disparate sources, to improve the quality of risk information, generate insights and put the client in a stronger position to negotiate better pricing and terms.
The value to the client
Through our coordinated global response, we reduced the number of insurers from 14 to one in property, with a single, unified policy wording. This is starting to deliver major efficiency and premium cost savings for the client, as well as broader cover and reduced deductibles.
Leveraging market access to secure better terms at a lower cost
Client business challenges
A U.S. company managed large stocks of residential properties and retirement homes, many in catastrophe prone states. Due to recent large loss events, the business faced challenges getting the cover it needed on reasonable terms at an acceptable cost, with gaps emerging in critical areas such as earthquake, fire, wind and flood. Program administration was another challenge with properties constantly being added or divested across the portfolio.
How we delivered
Our team took a total market approach, opening up access to global capacity through our London and Bermuda hubs. We marketed the risks exhaustively, approaching a wide range of incumbent and new insurers, as well revisiting insurers who had declined to participate in the past. This co-ordinated strategy generated interest in the placement, creating competitive tension in the market.
We created a new dedicated client service team to work with property owners and manage changes in the portfolio. They carry out regular adjustments to reallocate premium dynamically and make sure all new and existing properties are covered.
The value to the client
As a result of our joined up global approach, the program was over-subscribed. We were able to negotiate increased limits for the company’s natural catastrophe risks, while achieving significant reductions in total premium despite large increases in property values. Because of our enhanced client service, the program is more stable, easily accommodating additions and divestments as they happen.
Electronics product recall
Californian senior living property placement
Placing emerging risks
We are at the forefront in helping clients seize opportunities from new technologies and industries while minimizing their risks and protecting their balance sheet.
Examples of recent placements
Battery revolution Property protection for the first natural graphite processing facility in the U.S., powering next-gen battery tech. | EV charging network Product recall coverage for electric vehicle chargers, helping to drive forward the transport revolution. |
Smart mining Casualty cover for a mine that minimizes environmental impact through automation and technology. | Clean energy Property protection for the world's third largest waste-to-energy facility. |
Zero-emission fleets Comprehensive coverage for a U.S. fleet of all-electric buses. | AI solutions Specialized liability extensions for AI-driven industrial measuring devices. |
Vaccine acceleration Liability cover for clinical trials that helped fast-track Covid-19 vaccines. | Parametric innovation First-of-its-kind structured parametric reinsurance for forestry fire risks. |
Green rebuilding Property placements with sustainability sub-limits for eco-friendly reconstruction. | Rail networks Up to $750m comprehensive cover for metro systems and freight operators worldwide. |
Aid and development Tailored liability program for World Food Program operations in challenging environments. | Sharing economy Custom liability program for micro-mobility and transportation sharing platforms. |
In all these examples we worked with our colleagues and clients to understand the exposures, allowing us to develop solutions that met the client’s needs.
The Direct (Property & Casualty) team structure is designed to enable this type of collaboration across the international marketplace.
Talk to us
If you would like to know how our Direct team can help you find the right solutions in the global marketplace and optimize your placements, please reach out to the contact listed at the top of this page.
Contact
“Together we work as one global team, ensuring our clients have access to the best solutions available in the global marketplace.”Garret GaughanWillis
