Insurance Claims Notification Guide

Last Updated:  July 2023

We attach our Insurance Claims Guide which sets out what you need to do if you need to claim against your policy.

As well as explaining your responsibilities throughout a claim and the WTW settlement process, the Insurance Claims Notification Guide highlights:

• When you should notify a claim?
• Whom you should notify of the claim?
• What information you must provide?

Understanding your responsibilities, notifying the claim as soon as possible, and providing accurate information and documentation will all help ensure a smooth claims process.