AI is transforming how work gets done, but technology alone does not create value. Leading organisations are redesigning work, enabling people to adopt new ways of working and aligning workforce systems to deliver measurable business outcomes.
AI creates the opportunity. Workforce transformation creates the value
Across Europe, HR leaders are expected to realise the potential of AI while maintaining performance, engagement and trust. The challenge is no longer whether to adopt AI, but where it can create value and how the workforce must evolve to realise it.
Gartner HR Symposium/Xpo™ Europe brought together CHROs and HR leaders to consider how organisations can convert AI investment into better performance, stronger adoption and lasting results. The discussion continues through five critical workforce decisions:
- What work should AI do and what work should remain human?
- How should jobs, roles and skills evolve?
- How do you accelerate adoption and manager readiness?
- Are your rewards and workforce systems aligned to new forms of value creation?
- How do you maintain employee trust through change?
The organisations that succeed will intentionally define the Human + AI relationship, redesign work around outcomes and equip their people and managers to adopt new ways of working.
Why WTW?
WTW brings together proprietary workforce, jobs, skills and employee data with deep expertise in work, rewards, employee experience and change. This integrated perspective helps leaders identify where AI can create the greatest value, redesign work around business outcomes and build the workforce conditions needed for adoption.
From strategy through implementation, we help organisations turn AI ambition into sustainable workforce and business value.
Unlock Human + AI Performance
WTW’s AI Workforce Transformation approach helps organisations move beyond experimentation to measurable impact. Using extensive workforce, jobs and skills data, we help leaders identify where AI can create value, what needs to change and how to realise the opportunity.
The workforce challenges defining the AI era
Today's HR leaders face a series of interconnected challenges:
- Work redesign: Discover where AI can unlock productivity, innovation and workforce capacity, and redesign work around outcomes rather than activities
- Adoption and change: AI won't transform your workforce. Your managers will. Successful transformation depends on leadership alignment, employee experience and change readiness
- Skills and capabilities: As AI reshapes jobs and work, organizations need dynamic skills strategies that enable workforce agility and resilience
- Rewards and value creation: AI is changing how value is created. Organizations need rewards and workforce programs that recognize and reinforce the capabilities that drive future performance
Identify where Human + AI collaboration can create the greatest business impact and prioritize transformation efforts that matter most.
Accelerate your workforce transformation. From identifying where AI can make a difference to scaling change across your organization, we’ll help you redesign work, prepare your people, and drive results. Get in touch to start a conversation about what’s most important for your business.
Here’s how WTW can help
Why workforce transformation matters
40%
of global employment is exposed to AI.
37%
of AI initiatives are live and delivering value.
54%
of employees believe their organization is managing AI-related change effectively.
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