As organisations face increasing pressure to do more with less, employee experience (EX) has emerged as a critical lever for performance. This session dives into the four key dimensions of EX (purpose, people, work, and total rewards) and how they contribute to organisational success. Drawing on global benchmarks and local case studies, our speakers shared actionable strategies for building a high-performing employee experience (HPEX) framework.
Hear about WTW's latest research on High-Performance Employee Experiences. Learn how leading organisations are shaping their EX to deliver performance and respond to ongoing economic, technological, geopolitical and social disruptions.
Key takeaways
- EX is a strategic imperative: Organisations must re-evaluate their employee value proposition to align with rising expectations around transparency, equity, flexibility, and wellbeing.
- Four dimensions of EX: Purpose, people, work, and total rewards form the foundation of a high-performing employee experience. Each dimension must be intentionally designed and communicated.
- High-performing organisations lead the way: Companies that excel in employee experience show significantly stronger financial performance. Up to 11x higher profit margin and 3x revenue growth by inspiring purpose, managing change effectively, and prioritising wellbeing.
- Wellbeing is foundational: Wellbeing has become central to total rewards. Leading organisations integrate it across strategy, culture, and governance to reduce burnout and improve engagement.
- Recognition and growth matter: Employees value personalised recognition and clear career pathways. High-performing organisations invest in reskilling, upskilling, and transparent reward systems.
- Practical strategies drive impact: A case study from the manufacturing sector illustrates how listening, leadership development, and revamped communication can transform EX and address talent challenges.
Watch the full replay of this session to explore how high-performing organisations are redefining employee experience.
Explore more topics in the 2025 webinar series
An effective EVP serves as a guiding force for organisations. Learn how organisations are going beyond transactional "give and get" relationships to deliver compelling experiences and to strengthen the employer-employee relationship.
Culture is driven by shared mindsets and behaviours. Hear how successful organisations are designing and managing the evolution of their culture to support their business strategy.
Organisations are facing important decisions regarding the future of diversity, equity, and inclusion (DEI). Hear about our recent dialogue with global c-suite leaders and how they are connecting inclusion to broader people-related initiatives.
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