Changes to the superannuation landscape are compelling fund executives to reconsider their operating models. How can a fund ensure its target operating model best aligns to strategic priorities that deliver and drive optimal member outcomes?
In this article, Richard Body, Glen Turner and Surath Fernando take you through the factors challenging fund strategic priorities and the increasing need to question how operations can be structured more holistically to deliver for members, while balancing benefits, costs and risks.
The article identifies the rationale behind addressing this complex consideration and discusses mergers, digital and technology transformation and cost efficiencies along with a look at:
- What the alternatives are
- Connecting operating models to member outcomes
- Navigating operational transformation
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| Title | File Type | File Size |
|---|---|---|
| Superannuation fund operating modelsPDF | .9MB |
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