Skip to main content
main content, press tab to continue

Superannuation fund operating models

By Richard Body , Glen Turner and Surath Fernando | April 26, 2022

Legislative change, consolidation, technology, service provider issues and regulatory scrutiny are challenging fund strategic priorities. Is it time to consider a new operating model?

Changes to the superannuation landscape are compelling fund executives to reconsider their operating models. How can a fund ensure its target operating model best aligns to strategic priorities that deliver and drive optimal member outcomes?

In this article, Richard Body, Glen Turner and Surath Fernando take you through the factors challenging fund strategic priorities and the increasing need to question how operations can be structured more holistically to deliver for members, while balancing benefits, costs and risks.

The article identifies the rationale behind addressing this complex consideration and discusses mergers, digital and technology transformation and cost efficiencies along with a look at:

  • What the alternatives are
  • Connecting operating models to member outcomes
  • Navigating operational transformation
Title File Type File Size
Superannuation fund operating models PDF .9 MB

Senior Director, Financial Digital Solutions

Director – Technology and Administration Solutions

Director, Retirement

Related content tags, list of links Article Retirement Australia
Contact us