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Press Release

Michelle Ng joins Willis as Head of Risk & Analytics for the Pacific

February 16, 2026

SYDNEY, February 16, 2026 — Willis, a WTW business (NASDAQ: WTW), today announced the appointment of Michelle Ng as Head of Risk & Analytics, Pacific.

Michelle will lead the Pacific Risk & Analytics (R&A) team to deliver data-driven insights, actuarial expertise and advanced risk modelling capabilities to Willis’ clients across Australia, New Zealand and the broader Pacific region. She takes over from Matt Frost who has retired from the company.

Michelle brings to Willis a deep technical background in risk analytics and actuarial consulting, as well as a proven track record of working closely with C suites, Boards and senior management. She joins from a leading international broker where she was Head of Analytics, Pacific, having led highly successful actuarial and analytical teams. She had also been instrumental in driving innovation to enhance client outcomes.

Michelle had also held key analytics and actuarial positions at one of Australia’s largest financial services companies offering a range of insurance and banking solutions across Australia and New Zealand, where she specialised in commercial portfolio data analytics, and commercial and personal lines pricing.

Michelle’s expertise in actuarial science, analytics and advisory, together with her strong industry leadership, will play a pivotal role as we continue to strengthen our specialty capabilities across the Pacific.”

James Baum
Head of Pacific

Commenting on the appointment, James Baum, Head of Pacific at Willis, said: “We are thrilled to welcome Michelle to the company. She is a qualified Actuary and brings both deep technical skill and a commercial mindset, a combination that will bring tremendous value to our clients and business. Her expertise in actuarial science, analytics and advisory, together with her strong industry leadership, will play a pivotal role as we continue to strengthen our specialty capabilities across the Pacific.”

Charles Barder, Head of Risk & Analytics, International, Willis added: “Michelle’s appointment reflects our commitment to expanding our global R&A capabilities with exceptional talent. Her experience will help elevate our advisory offering, deepen our analytical rigor and enhance the way we support clients in making smarter, data driven decisions.”

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.

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