Culture by Design, Not by Default

In today's rapidly evolving business landscape, organisational culture plays a pivotal role in driving success. As companies face increasing competition and the challenges of remote and hybrid work, a well-designed culture can significantly improve productivity, employee engagement and customer satisfaction.

This session explores how leading organisations are intentionally shaping their cultures to align with their business strategies.

Key Takeaways

1. Intentional culture design: Culture should not be a byproduct of organisational activities – it should be intentionally designed and sustained by shaping the mindsets and behaviours of employees to align with the organisation's values and principles.
2. Behaviour alignment: In a well-designed culture, employee actions and behaviours are in harmony with the organisation's core values. This alignment is reinforced through enabling systems like policies, performance management frameworks and development programs.
3. Leadership engagement: Leaders play a crucial role in driving culture transformation. Continuous engagement and effective communication are essential to ensure that the desired culture is understood and embraced at all levels.
4. Risks of default culture: Culture by default, which arises from unexamined, legacy behaviours, can lead to significant issues such as silos, lack of trust and poor collaboration. These issues can undermine organisational effectiveness and employee well-being.
5. Translating culture into business metrics: To build a strong case for culture change, it's important to translate people-related issues into business performance indicators. This helps demonstrate the tangible benefits of a positive culture.
6. Measuring culture ROI: A culture scorecard can be used to measure the ROI of culture transformation efforts. It includes both quantitative and qualitative metrics to assess the impact of cultural changes on the organisation.

Watch the replay now by completing the online form on this page and get started on transforming your culture. Dive deeper into these insights and discover how you can design a culture that supports your organisation's success.

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Authors

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Adam Hall

Senior Director, Employee Experience

email Email phone +61 3 9698 9324

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Manasi Vartak

Director, Employee Experience, Southeast Asia and India

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