Conflicting ambitions
- Desire to improve benefits to attract and retain talent
- Face cost challenges due to a challenging business environment and concerns about workforce performance
Mismatched priorities
- Employees have greater emphasis on short- and long-term financial security, benefits decisions making and support on families’ needs
- Employers also recognise the need to enhance their position in these areas
Future direction
- Almost all employers desire to at least be ‘at market’ for their broader portfolio of benefits
- An increasing number of employers are targeting an ‘above market’ position
Conflicting ambitions
- 65% employers in India have rated competition for talent, and 38% have rated rising costs as top issues influencing their benefits strategy in 2023.
Key factors influencing benefits strategy
Key factors influencing benefits strategy - 2021 vs 2023
|
2021 |
2023 |
| 1 |
Focus on inclusion and diversity |
Competition for talent |
| 2 |
Flexible work arrangements |
Rising costs |
| 3 |
Rising costs |
Flexible work arrangements |
| 4 |
Competion for talent |
Focus on inclusion and diversity |
Reasons for impact on benefits budgets
- 43% Persistence of higher inflation
- 40% Challenging business environment
Mismatched priorities
Misalignment in employee and employer expectations
|
What employers want? |
What employees want? |
| Risk and insurance benefits |
51% |
23% |
| Health benefits |
51% |
33% |
| Retirement plan / Long-term finances |
11% |
33% |
| Financial wellbeing / Short-term finances |
12% |
29% |
Future direction
Actions taken by employers to elevate the benefits portfolio
- 49% benefits financing through vendor contracts
- 34% enhance employee experience through digital platforms
- 27% use targeted communications to specific workforce segments