Making good use of suitability assessments helps members make investment decisions

During the suitability assessment process, the intermediary needs to gather information about the member's personal circumstances, such as age, expected retirement age, financial situation, investment goals, investment knowledge, investment experience, and risk tolerance, etc. The Intermediary will use a questionnaire to collect this information and will assign a score to each question and provide advice based on the member's overall score within the relevant fund risk category.

Each question in the suitability assessment reflects the member's risk level. Generally, younger members and those with a longer time until retirement will receive higher scores. Members with extensive investment experience and a higher tolerance for capital loss will also receive higher scores. The suitability assessment is not an exam, and a higher score does not necessarily indicate better investment skills. A higher score typically suggests that a member will be more comfortable with higher risk funds, while a lower score suggests that lower-risk funds may be more suitable.

When completing the suitability assessment questionnaire, members should provide truthful answers to obtain an accurate assessment of their risk tolerance. While we recommend that members choose funds based on their risk tolerance as indicated by the suitability assessment, members ultimately have the final decision-making authority when it comes to investment decisions. Even if there is a discrepancy between the investment decision and the suitability assessment, as long as the intermediary has explained the risks of the chosen fund when providing advice, members can still proceed with their personal investment preferences.

It should be noted that suitability assessments only apply when intermediaries provide advice on fund selection. If intermediaries only provide advice on the MPF scheme itself (e.g., transferring benefits to another trustee scheme), there is no need for such assessments. If members have undergone suitability assessments for other investment products in the past and the assessment was conducted recently, including the required information, and the intermediary has reason to believe that the member's personal circumstances have not changed, the same suitability assessment can be used. Since members' personal circumstances can change over time, and their risk tolerance may also change, we recommend that members regularly review their investment portfolios and update the suitability assessment to ensure that their selected funds continue to align with their risk tolerance levels. In fact, some MPF service providers have free investment assessment tools on their websites. Members may conduct a self-assessment in order to understand their personal situation better.