Our Leadership - New Zealand

Jill returned to WTW in 2024 as head of New Zealand, after working with Willis New Zealand for a period of six years in the early 2000s. She began her insurance career over 35 years ago and has held senior and leadership positions with international broking houses. Jill is recognised in the market as a highly experienced industry leader, known for her demonstrated results in risk management and risk solutions. She has an ability to drive success through building culture and engagement, which places her well in leading our WTW New Zealand team. Additionally, Jill is an elected member of the IBANZ NZ Board.

Michael has more than 25 years of experience working in the Insurance industry. Prior to joining WTW in 2006, Michael worked for local and international brokers, as well as in underwriting and claims for major insurers. During his time at WTW Michael has had a number of leadership roles across both Corporate, Commercial and managing key Insurer relationships. Degree-qualified, a Senior Associate of ANZIIF and both a Qualified Practicing Insurance Broker and Certified Insurance Professional. As a Director, Michael ensures that WTW clients have access to the best possible combination of risk and insurance solutions to protect their businesses.

Nick has over 20 years’ experience in all aspects of the New Zealand Insurance Industry. In the Group Insurance sector, Nick has worked with many local and multinational clients providing advice on program design, implementation, communication, and ongoing management. Nick previously worked in London for several large financial service organisations, with a focus on trading room operations and client reporting.

He has clear focus on building strong relationships to ensure the best outcomes for all.

Tracy has been with WTW for over 10 years, returning home in 2021 after a stint based in Sydney. With more than 30 years’ insurance experience in both Australia and New Zealand, she has held a range of senior roles across the region. Tracy has led successful teams and serving key accounts in the financial, legal, engineering and construction, education, health, telecommunication, biotech and utility sectors. A trusted adviser to boards and the C-suite, Tracy’s specialty is providing advice in an evolving liability landscape. With strategic leadership and people management accountabilities, Tracy’s role also includes maintaining strong working partnerships with insurers and leading our value proposition for some of our largest and most complex clients. In addition, Tracy has maintained her role as leader of WTW’s Healthcare industry group which specialises in serving the insurance and risk advisory needs of healthcare, aged care and life sciences organisations across our region.

Nicky has over 31 year’s experience in the insurance industry, driving superior operations and overall corporate performance. Nicky’s expertise lie in both creating and implementing corporate strategy, strong problem solving, planning and budgeting, coaching and developing staff, managing business development as well as the servicing of Corporate Clients. Nicky’s proven dedication to optimising operational success and business performance, along with her excellent analytical and communication abilities, has contributed immensely to the success of WTW New Zealand. Nicky develops quality relationships with her clients, and has built up a strong Corporate team through training and client servicing. Nicky is involved with continuous improvement of the business, both within the Corporate team and wider amongst the New Zealand offices. Working with the Bid team, Nicky works on business development processes to ultimately lead to new business wins for the company.

Stephen is very highly regarded and is well known in the insurance industry from his time with State / NZI. Stephen’s Corporate Broker role included a core broking responsibility for his clients with a specialist knowledge & focus on Heavy Motor, Transport, Logistics and Contracting. Starting in November 2022, Stephen leads the WTW South Island team based in Christchurch. Along with the staff management duties that come with this, Stephen builds strong client and insurer relationships and strives for continuous improvement within the business. He brings a wealth of experience that has been vital for new business wins as well as training new members of his team.