As companies adopt an expanded view of the constituents they serve, environmental and social issues have gained more prominence on management and board agendas. Stakeholder capitalism has become one of the key concepts guiding how companies and boards view their purpose and responsibilities. Investors, employees, customers and regulators are pressuring companies about their commitments to issues like:
- Climate change
- Pollution and carbon emissions
- Energy efficiency
- Employee wellbeing
This puts pressure on board members to act or risk losing customers, clients and talent. Good governance, then, is critical. Boards, working with management, have to sort through all the noise — opinions, ideas and information — and make rational, informed decisions about how to set priorities, allocate resources and make investments.
We have identified four key issues that are part of a good governance program: