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Third party IT vendor risk: How to understand, quantify and mitigate it

Author

Jason Lelio,
Matt O’Connor,
Justin Paglio and
Trixia Apiado
October 22, 2024

Third party IT vendors can introduce significant vulnerabilities to your operations. But without a robust and comprehensive risk management approach, you may not know about the financial value or the impact of your cyber risk exposures until it’s too late.

Some IT vendors may present having robust cyber defenses to their supply chain partners, but in reality, their defenses in place may still prove inadequate, leaving your business exposed. The CrowdStrike incident showed how even minor incidents involving a third party, in this case, a misconfigured file causing system issues, can lead to significant disruptions.

To manage third party IT risks and prevent potentially severe financial losses from cyberattacks, you need to be proactive, disciplined and continually watchful. And, if you don’t have a third party cyber risk management plan, then it’s time you established one.

In this insight, we provide some key steps to understand, quantify and mitigate cyber risks from third party vendors and offer best practice perspectives on developing a robust third party cyber risk management strategy.

How to develop a third party cyber risk management program

When it comes to managing third party risks, your first step will be to establish a clear inventory of your third party vendors, especially software vendors. This visibility is crucial for managing your risks effectively.

Next, evaluate the capabilities and exposures of these vendors. This can be challenging, as it requires you to be able to understand not only your vendors but also their third party relationships, but it’s essential if you want to avoid sleepwalking into unknown risk.

Consider best practice moves such as implementing ‘least privilege policies,’ granting third parties only the necessary access they need to access your IT systems for specific periods and purposes. You should also have a process for checking if any third party software you use is patched and up to date.

Monitoring and acting on cyber threat intelligence is also essential, including identifying and blocking high and unidentified traffic. For example, if a threat actor changes its server to avoid detection, you need to be able to track and block the new server as well. You need both your business, your partners and your partners' partners to have robust and continual monitoring in place; intelligence-driven security is often part of the best defense mechanisms.

Preparing to optimize your third party IT risk management

Certain events induced by cyber incidents introduced by third parties might not be covered by your insurance policies, meaning you need to understand the wording of your policy and how this interacts with your risk management approach.

Understanding the financial impact of potential cyber threats is a crucial step as you develop your overall cyber risk management and insurance strategy.

Understanding the financial impact of potential cyber threats is a crucial step as you develop your overall cyber risk management and insurance strategy. This process should include assessing how your value chain is linked to third party vendors and identifying which revenue streams could be impacted. By quantifying these risks, you can start to make informed decisions about balancing what you invest in internal risk management and what you spend on insurance.

Is it more cost-efficient to divert resources to enhancing your controls to offset third party vendor risk – which could potentially reduce the need for insurance or lower your premiums – or transferring the risks to insurance markets? You won’t know until you’re able to identify and quantify the risks.

Top ten ways to quantify cyber risk

Each industry and organization will face different types and levels of exposure through third party vendors, but there are some key steps any business could take to quantify the risks:

Managing third party vendor risks

There are a wide range of ways you can reduce cyber vulnerabilities through third party vendors. These include incorporating data security ratings and clauses in your contracts, using AI to analyze communication patterns and detect anomalies, segregating business networks, especially in regions with stringent data laws, and preventing unauthorized access to sensitive information.

Establishing incident response protocols and business continuity plans is also vital. Even if you catch a third party issue early or fend off a cyber threat, these risks could still manifest in the future. Having robust incident response protocols ensures you’ll be able to act quickly and effectively when something happens to trigger your plans.

If you want to learn more about cost-effective cyber risk management strategies, sign up now to join our Outsmarting Uncertainty webinar: How to analyze cybersecurity and cut the financial impacts

For a smarter way to understand and manage your cyber risks and make your cyber resilience spend work harder, get in touch with our specialists.

Authors

Head of Global Forensic Accounting & Valuation Services

Jason Lelio

Head of Global Forensic Accounting & Valuation Services

Headshot of Matt O’Connor

Matt O’Connor

Director – West Region and Cyber
Forensic Accounting and Complex Claims

Justin Paglio, North America and Valuation Services Head - Forensic Accounting and Valuation Services

Justin Paglio

North America and Valuation Services Head - Forensic Accounting and Valuation Services

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Trixia Apiado

Cyber Risk Consultant

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