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Industry

Technology, Media and Telecommunications

Helping technology, media and telecommunications companies with a smarter way to risk management and brokerage solutions to navigate uncertainties and achieve sustainable growth.​
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Technology, media and telecommunications organizations are at the forefront of innovation​

Technology, media and telecommunications (TMT) organizations are at the forefront of innovation, driving change across all industry sectors with advancements in AI, new communication networks and climate change solutions. These advances bring unique risks and challenges.

Keeping up with arising risks and opportunities in the fast-paced technology and media sectors requires risk specialists who are focused on the industry. We take an industry approach to risk management that combines technical skill, deep insight and extensive insurance market knowledge. We leverage our specialized expertise to understand and mitigate the strategic and financial impact of your risk portfolio across the TMT business landscape. We’ll provide you with tailored risk and human capital solutions that effectively and efficiently meet your unique needs, both domestically and internationally.

We excel in navigating the complex technology market, managing unique industry risks such as:

  • Outsourcing
  • Supply chain issues
  • Intellectual property (IP)
  • Sustainability
  • Cyber threats

Our TMT team stays updated with sector regulations worldwide and specializes in crafting human capital and compensation strategies to attract and retain top technology talent in a competitive market

Global innovation and experience

At WTW, we understand how new and diverse perspectives can spark fresh ideas, solve tomorrow’s challenges and reveal opportunities. That’s why we lead with our ingenuity and tap into every kind of intelligence to create innovative solutions that benefit our TMT clients and their futures.

Subsectors of the TMT industry we work with include

Diagram displaying the various industries and sub-industries supported by the Technology, Media and Telecom team, including sectors such as software, hardware, telecommunications, media and entertainment. Technology Media Telecommunications

Showcasing the diverse industries and sub-industries our Technology, Media and Telecom team collaborates with, driving innovation and transformation across sectors.

Our risk transfer services for TMT risk managers

We provide insurance and mitigation solutions for the unique exposures TMT companies face. We also support you by creating strong protection against traditional risks such as property, liability, business interruption and crime. We help you address management liabilities and issues associated with employee benefits.

Our experts provide actuarial services and analytics, loss control services, claims advocacy and management, insurance and risk management program design and marketing, and seamless international services. Our offerings include:

Managing the unique people risks of TMT

The world of TMT moves quickly. A product can go from concept to consumer in as little as three months. Your talent is key to your success in what is typically a fiercely competitive market. We can help you develop human resources (HR) programs to attract and retain the critical technology talent you need to succeed.

We can partner with you to tailor HR programs to your unique requirements. Our offerings include:

Optimized total rewards: Attracting and retaining dedicated, qualified talent is critical to success in the TMT industry. We provide the data, insights and strategies you need to compete effectively for scarce talent, improve employee resilience and keep your best people. Our services include:

Enhanced employee experience: Though pay and benefits are crucial, high-performing organizations recognize that a differentiated employee experience is equally important. We partner with you to design a high-performance employee experience that supports engagement, resilience and safety amid ongoing industry disruption. Our services include:

An employee experience platform – Embark – that provides timely information at critical moments

Efficient benefits operations: Operational efficiency is critical to organizations’ ability to compete in a challenging climate. We can help you leverage resources and improve outcomes with services such as:

Workforce management: As consolidation and automation transform how work gets done, we provide a holistic view of all the skills your organization has today and will need tomorrow. Together, we’ll design a workforce strategy that improves performance and strengthens financial resilience. Our services include:

Effective use of capital

Mounting cost pressures and industry consolidation are forcing many organizations to adopt new capital management practices. We can help with investment advisory services and M&A solutions. Our services include:

Why choose WTW?

By partnering with us, your TMT organization can confidently navigate your unique risks and challenges, ensuring robust risk management and strategic growth in a rapidly changing industry. Together we transform tomorrows.

Opportunities and Risks, Brought to You by the Internet of Things

Contacts

Sara Benolken

Sara Benolken

Global Industry Leader, TMT Industry

Stephen Becker, Managing Director, Northeast

Stephen Becker

Managing Director, Northeast

Teresa Spencer

Photo of Kimberly Cauthorn

Kimberly Cauthorn

Senior Director, IP Leader

George Haitsch, Technology, Media and Telecommunications Industry Division Leader

George Haitsch

Technology, Media and Telecom Industry Leader

George leads the North American Tech + Media + Telecom Division for WTW. It is one of seven aligned Tech Centers of Excellence worldwide and one of twelve industry divisions for the U.S. and Canada offering industry expertise as the primary focus for the entire client experience. Our dedicated service and broking teams work exclusively with TMT clients and thus collectively bring vast and relevant experience to the table, backed by the expansive solutions of a truly global company across the breadth of people, risk and capital issues.