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Crisis Management

WTW specialises in helping you understand and mitigate a spectrum of security related risks, through effective risk management and insurance solutions.

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Planning is the best way to prepare for a crisis. That’s exactly what our Crisis Management team does. We provide crisis management insurance solutions enhanced by security risk consulting and 24/7 crisis support to help protect the safety, security and wellbeing of your people and assets.

Our vision is to ensure you are informed on the issues, events and appropriate risk management preparedness measures regarding the following risks:

  • Terrorism and political violence
  • Accident and health
  • Special crime
  • Maritime piracy
  • Active assailant
  • Contingency

As a unified global practice, delivering crisis management to multinationals, we represent you in the worldwide insurance market to ensure the most comprehensive market access and competitive terms.

110+ colleagues dedicated to delivering crisis management.

360° support including pre-incident consultancy and broking expertise

24/7 crisis management support

Our crisis management solutions

Special crime

A centre of excellence for Special Crime (kidnap and ransom, extortion, threat, political evacuation, abduction, illegal detention ) insurance, offering a global proposition whilst taking a specialised approach to both land-based and maritime risks for international as well as domestic exposures. The team also work jointly on active assailant risks with our Terrorism and political violence team.

Terrorism and political violence

Our team specialises in structuring innovative, cost-effective insurance solutions to mitigate the financial impact of acts of politically-motivated violence or terrorist attacks. We can help to protect against terrorism and sabotage, political violence including war, strikes, riots and civil commotion, impairment of access, Nuclear, Chemical, Biological and Radiological (NCBR) attack, loss of attraction and threat of malicious attacks. The team also work jointly on active assailant risks with our Special Crime team.

Accident and health

Our Accident & Health team specialises in providing high-quality, cost-effective and robust insurance solutions for clients who have exposures in high-risk locations, employ staff that undertake high risk roles, or require specialist cover.

Why WTW’s crisis management?

  • Customised risk management solutions - Regardless of your industry, location, or the legal and regulatory backdrop, we are committed to the optimal solution for your needs
  • 24/7 support - Our Crisis Support team are here to support you in the event of an insured event via access to one of our three Operation Centres.
  • Prioritising your claims - Supporting you before, during, and after a claim via our in-house, dedicated Claims Management team.
  • Continuous improvement and innovation - Constantly looking at innovative new products, whilst continuing to improve established services, giving you peace of mind.
  • Global team - We are more than 110 colleagues who are dedicated to delivering crisis management to you.
  • 360-degree support - You can benefit from our pre-incident consultancy, broking expertise and comprehensive claims support.
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