Leading Culture, Behaviour Change and Change Management
7 December 2022 | IDR 4,000,000 | 09.00 – 17.00 WIB
Notable management thinker Peter Drucker said “Culture eats strategy for breakfast”. Most business and HR Leaders already recognize that culture, behaviour change & effective change management directly affects a company's ability to effectively transform and compete in the marketplace. But the complexity of today's work ecosystem of hybrid work, constant transformation and need for agility, is putting culture & change higher on their priority list.
Agenda
Culture Transformation
- What is culture and how to best define it
- Steps/levers to drive culture transformation
- Making culture stick is a change process that requires connections across many areas
Behavior Change
- Understanding what drives and what are the obstacles to employee behaviour change
- Using concepts like Gamification and Nudging to drive desired employee behaviour change
Change Management
- What are effective levers of change management and how to leverage the right levers
- Use change enablers to deliver a people-centric, data-driven approach to change
- Ensure the change is sustained
Bringing it all together
- Using combination of culture, behaviors & change effectively to improve the organization's ability to compete in the marketplace
- Becoming an architect or catalyst to drive this combination of change in the organization
What does this masterclass aim for?
- Understanding, defining, measuring and transforming culture
- Understanding change enablers and how to drive change management in various situations of change
- Understanding complexities of employee behavior and using techniques such a Gamification and Nudging effectively
- Tips on leading/ engaging your organization as architect or catalyst using these concepts
Who should attend and how is this masterclass delivered?
- Each masterclass is 8 hours virtual masterclass
- Relevant for mid to senior level roles involved in OD, HR Strategy, HRBPs, HR Transformation
- Materials in English. Delivery in English & Bahasa Indonesia mixed, but questions can be asked in Bahasa Indonesia
Driving an exceptional Employee Experience (EX)
8 December 2022 | IDR 4,000,000 | 09.00 – 17.00 WIB
Organizations are putting in efforts to redefine the customer experience (CX) but is there equivalent focus in redefining the employee experience a (EX), despite knowing that EX is critical to business results, customer experience and talent retention1? As often cited by our clients, one of the obstacles is establishing a common understanding of what EX (tangibly) is across business and HR, measuring EX, defining programs that improve EX and sustaining/ making the changes stick. WTW, being leaders in this space, decided to decode EX for our clients1 and share insights and learnings that will help organizations to drive an exceptional Employee Experience (EX).
Agenda
Decoding EX
- Establishing EX strategy based on business context
- The implications of adopting EX as a strategic initiative
- Role of leadership in EX and getting senior stakeholders onboard and involved
Designing and measuring EX for an organization
- EX principles, framework, & models
- EX methodology, research, metrics
- What is EX, is it same or different than Employee Engagement
- Conducting EX listening and making sense of the data
Driving effective EX interventions
- Designing effective EX interventions
- Driving EX change leadership
- Becoming an architect or catalyst to drive EX in the organization (EX practitioners’ profile)
- Measuring success of EX interventions and planning journey forward
What does this masterclass aim for?
- Understanding, defining, measuring and transforming EX
- Understanding change enablers and how to drive effective EX interventions
- Getting leaders and stakeholders onboard to partner HR on the EX-journey
- Tips on leading/ engaging your organization as architect or catalyst using these concepts
Who should attend and how is this masterclass delivered?
- Each masterclass is 8 hours virtual masterclass
- Relevant for mid to senior level roles involved in OD, HR Strategy, HRBPs, HR Transformation
- Materials in English. Delivery in English & Bahasa Indonesia mixed, but questions can be asked in Bahasa Indonesia
