Sustainability at WTW

“

As a global company, WTW has a responsibility to understand and balance priorities from different parts of the world. This global view — and our local perspective — informs how we approach sustainability to achieve our business goals, progress our company strategy and contribute to WTW’s long-term success. We are proud of what we have accomplished so far, and we look forward to making additional progress in the future.ˮ

Carl Hess | CEO, WTW

WTW and sustainability

Sustainability is how we refer to WTW’s environmental, people and community, and governance efforts that impact our internal business operations. We acknowledge that sustainability covers a broad set of principles and topics and connects various stakeholders across our company.

Our approach

WTW believes that thoughtful and intentional management of sustainability enhances our success. We recognize that each pillar is unique and requires different management. This framework helps us to plan for growth.

What ESG means to us

Our clients, colleagues and other stakeholders expect us to conduct business with integrity, in an environmentally and socially responsible manner and with the highest ethical standards.

7 ways we demonstrate our commitment to ESG

1. 01

   Conducting our business based on our Code of Conduct and our company values, which emphasize managing all relationships with fairness, decency and good citizenship

2. 02

   Partnering with our clients and communities to help address their social and economic challenges. We accomplish this through a combination of our business services and corporate programs

3. 03

   Fostering a culture of mutual respect and security, an inclusive and diverse work environment, an array of professional development opportunities, safe working conditions and fair hiring and labor standards

4. 04

   Implementing substantial information security safeguards, policies, standard and controls, which are aligned with ISO 27001

5. 05

   Strengthening our communities through philanthropic activities, including matching gifts and volunteer day programs that provide our colleagues with paid opportunities to volunteer their time and amplify their charitable giving through gift matching

6. 06

   Minimizing our environmental impact and carbon emissions through improvements to energy efficiency in our operations, leveraging technology to reduce our need for business travel, promoting recycling, minimizing the waste we send to landfill, purchasing environmentally-responsible office supplies and encouraging our colleagues to adopt environmentally-responsible habits

7. 07

   Improving our suppliers' ESG impacts by increasing our demand for and use of goods that are developed in a sustainable way and contribute to a reduced carbon footprint, tracking supplier diversity, including ESG questions and evaluation criteria within our procurement processes, and having in place a supplier contract that stipulates all operations must be conducted in full compliance with all applicable laws in connection with the contract