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Complaints Handling

WTW Insurance and Reinsurance Brokers Philippines Inc.

Your complaints relating to the services and products of WTW Insurance and Reinsurance Brokers Philippines, Inc. may be submitted by sending us a message through: or reaching out to us at +63 2 8877 5100.

You can also mail us at 23F W City Center, 7th Ave. corner 30th Street, Bonifacio Global City, Taguig City 1634.

Please provide the following details and will do our best o get back to you within two (2) working days from receipt of your complaint or request:

  • Name:
  • Company:
  • Email Address:
  • Contact Number:
  • Detailed Complaint/Request:

Our team is available to serve you during working hours of 8:00AM to 5:00PM, Monday to Friday, except for official public holidays.


This complaint handling page does not cover any claims filed against an insurance company or health maintenance organization.

WTW Insurance and Reinsurance Brokers Philippines, Inc. is a corporation registered with the Securities and Exchange Commission (SEC) of the Philippines with registration No. CS201322679 and a duly licensed insurance and reinsurance broker regulated by the Insurance Commission of the Philippines.

Insurance Commission of the Philippines

1071 United Nations Ave., Ermita, Manila

Telephone: (02) 8-523-8461

Contact us