Building workplace cultures that thrive: from buzzwords to behaviours

Culture isn’t what’s printed on posters, it’s what people experience every day. This webinar, led by Manasi Vartak, Paresh Rajgarhiaa and with Margaret Lee, CEO-Designate and Chief Culture Officer at Alexandra Hospital in Singapore as guest speaker, explore how organisations can move from aspirational language to authentic behaviours. Using WTW’s Culture Model, it offers a practical framework for aligning values, actions, and systems to build cultures that truly thrive.

Key takeaways

• Mind the gap: Culture words like “collaboration” and “innovation” often fail when not backed by consistent behaviours.
• WTW culture model: Align mindsets, behaviours, enablers, and experiences to create a culture that delivers.
• Triggers for change: Strategy shifts, compliance needs, and behavioural gaps are key drivers of culture transformation.
• Collaboration culture Roadmap: Define collaboration clearly, assess current state, and activate behaviours across all levels.
• Real-world example: Alexandra Hospital’s culture journey, shared by Margaret Lee, offers practical advice for listeners on how to transform organisational culture sustainably and avoid common pitfalls.

Watch the replay now by completing the online form on this page and get started on building a culture that goes beyond words and delivers real results.

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Authors

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Paresh Rajgarhiaa

Sales Leader - Southeast Asia & India Employee Experience

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Manasi Vartak

Director, Employee Experience, Southeast Asia and India

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