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Change Management

Change is inevitable; successful change management isn’t. How will you succeed in an age of disruption?

Are you equipped to thrive?

Global disruption is here to stay – and organizations are changing faster than ever before. Many aren’t equipped to manage the changes, but those that are thrive.

43%of employees say their organization is good at managing change

25%of organizations say managing change is a major strength of senior leaders

264%companies that are highly effective at managing change see 2.6 times more revenue growth over three years than companies with below-average change effectiveness

Accelerating change

Change accelerators are companies that have mastered the art of navigating and leading change with unparalleled finesse.

At WTW, we partner with you to accelerate change efforts, deliver results and thrive by putting your people at the center, providing actionable insights and surfacing exposed and unexposed risks.

WTW has been an instrumental partner incorporating change management best practices at every stage of the project.”
Fred ThieleVP of Global Benefits & Mobility, Microsoft

People-centric

Success is rooted in your leaders and your employees. We deliver practical, evidence-based change and communication solutions to empower leaders and inspire employees to fearlessly embrace change.

Insights-driven

We use data to mobilize action – through our employee listening platforms, benchmarking and research, we help you translate complex data and insights into actionable results.

Risk-focused

Through our comprehensive people-risk assessments, we help you to accelerate change and unlock opportunities by uncovering and addressing the hidden roadblocks that can derail your transformation.

At WTW, we are not just consulting on change, we are shaping its future

We provide change management expertise to improve clients' employee experience during the following types of organizational changes:

  • M&A: Comprehensive change management support across all deal phases by aligning people and culture, managing communications, and supporting the employee experience throughout the deal lifecycle.
  • Organization Transformation: Implementation-focused support for organizational change, centering on insights, risk management, and people to ensure a smooth, effective transformation.
  • Culture Transformation: Assess, align, and activate your culture and employee value proposition, building resilience and adaptability for long-term success.
  • Total Rewards Transformation: Elevate the total rewards experience to drive engagement, talent retention and value on investment.

Want to learn more?

  • Read our Change Accelerators research: The keys to effective change management or talk to one of our featured change management experts. With over 50 years of global experience supporting large-scale organizational change, and expertise across the human capital spectrum, you can be confident you have the right team to get the job done.

Our featured change management experts

Craig Keller, Global Leader of Change Management and Organizational Transformation

Craig Keller

Global Leader of Change Management and Organizational Transformation

North America

Andy Walker, Managing Director, Employee Experience Global Growth Leader

Andy Walker

Managing Director, Employee Experience Global Growth Leader

Jill Havely, Senior Managing Director and Global Community Excellence Leader

Jill Havely

Senior Managing Director and Global Community Excellence Leader

Photo of Daniel Mason

Daniel Mason

Senior Director, Employee Experience Market Leader

Europe

Gaby Joyner, Head of Great Britain and Employee Experience Lead for Europe

Gaby Joyner

Head of Great Britain and Employee Experience Lead for Europe

John Rothera, Senior Director - Employee Experience

John Rothera

Senior Director - Employee Experience

International

Adam Hall, Senior Director, Employee Experience

Adam Hall

Senior Director, Employee Experience

Emma Longmore, Communication & Engagement Solution Community Leader

Emma Longmore

Communication & Engagement Solution Community Leader