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Webcast

Building resilient organizations: Turning workforce risk into competitive advantage

August 06, 2025

Our panel of experts explored some of the critical issues and risks affecting organizations looking to thrive in an uncertain environment.

Business and people leaders face significant challenges in today's environment of predictable unpredictability driven by geoeconomic, geopolitical, and technological disruptions, including AI. Leaders must navigate these complexities to balance business needs with the needs of their people. But within this complexity lies opportunity.

In this engaging 30-minute webcast, our global panel of experts shared insights on how resilience can be a driver of meaningful change, enabling organizations to transform workforce risks into competitive advantages. This ability to emerge stronger and more agile is a crucial capability in today's unpredictable environment.

The webcast covered:

  • Leadership in uncertain times: The importance of effective leadership to manage and capitalize on workforce risk and carry out effective scenario planning
  • Workforce planning and resilience: Including the implementation of flexible working models to support employees
  • Emerging trends in benefits and retirement programs: How organizations are acting to activate cost management measures and improve resilience
  • The importance of employee centricity: Including optimizing employee experience and the critical importance of employee communication and feedback loops in driving organizational agility and responsiveness

These are not just incremental improvements—they are breakthroughs that matter, shaping the future of work and empowering organizations to thrive.

To gain deeper insights and learn from our expert panellists, watch the full webcast by completing the form on this page. If you have any questions, please get in touch with a member of our team using the contact details below.

Contacts


Angel Hoover
Health, Wealth & Career Segment Leader – Europe

Gaby Joyner
Head of Great Britain and Employee Experience Lead for Europe
Email

Managing Director, Integrated & Global Solutions, Europe

Jana Mercereau
M&A Consulting

Jana Mercereau is Head of Europe M&A Consulting for WTW. She has been working on deals at WTW since 2010 and has lead clients through major deals across all industries and all deal phases. She has been featured in The CFO, Reinsurance News, Commercial News and others for her insights and research in the M&A space.


James Spencer
James Spencer
Senior Director, Health and Benefits
Email

Directrice Employee Expérience Consulting France

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