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Leisure and hospitality workplace risks in Asia

Find out what risks the industry is facing and how to mitigate them.

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Introduction

COVID-19 and the global cost of living crisis impacted few industries as heavily as leisure and hospitality.

And in the WTW Global Leisureand Hospitality Risk Outlook 2023 [1], respondents indicate that the industry is still suffering long-term impacts in the post-pandemic period, including a skills gap from staff leaving the sector (47% of survey respondents). In Asia, pent-up demand driving a sudden and significant upturn in tourism business has left many leisure and hospitality operators rushing to fill front line positions left vacant during the pandemic-induced business hiatus.

Against this background, the 2023 Outlook study shows that hygiene and infection (43%), working with machinery (38%) and slips and trips (38%) remain at the top of the list of Industry health and safety risks. That said, evolving risks, such as working from home (30%) are also featured, reflecting the change in society and the way work is organized.

How we can help – WTW’s Asian Workplace Risk Assessment Services

In the context of the above workplace risks, WTW is well positioned to work with both our insurance partners and regional clients in the provision of effective workplace risk assessment services.

These services are offered through our regional Liability Risk Practice, in partnership with our Australian Workplace Risk Specialists. This integrated workplace safety team has over 20 years’ experience in the provision of workplace risk solutions for the regional leisure and hospitality industry. We work closely with our casualty insurance brokers to provide regional leadership in provision of workplace safety insurance placement and risk solutions.

Scope of Workplace Safety Risk Services

For more information about our services, please download our brochure below or contact us.

Footnote

  1. Global Leisure and Hospitality Risk Outlook 2023. Return to article
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Leisure and Hospitality Risk, Asia - Malaysia PDF .3 MB
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